Broad River Electric Cooperative, Inc. is a not-for-profit, member-owned electric cooperative serving customers in South Carolina and North Carolina. Headquartered in Gaffney, SC, the company has received positive feedback for its reliable service and responsive customer support, particularly during power outages caused by natural disasters. Customers have appreciated the quick restoration of power and the friendly service provided by the company's staff. However, some customers have expressed concerns about the significant increase in their bills during the winter months, which they find unexplained. Overall, Broad River Electric Cooperative is regarded as a reliable and customer-focused provider of electric services in the region.
We've been with this company since the 1980s and they've been the best, but recently it's odd that they been waiting till all my food spoiled in my fridge before they reconnect after a payment. Hope it's not a targeted thing bc other's i know doesn't have the same issue waiting after they pay
May 2026
Lala was extremely helpful and responded in a quick timely manner. Definitely need more people like her!
December 2025
I'm not sure where all these one stars are coming from but this company is really good to deal with yes their power is a little more expensive but the service they provide and how nice they are it's a lot better than Duke Energy ..if your home is poorly built and poorly insulated your bills will be really high
