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January 2025 by Barbara Embick
The Gilbert Post Office goes above and beyond to assist customers. I am on a route and receive excellent service for the most part. Occasionally during holidays mail is not placed correctly but some of that is to be expected INHO. These folks work hard in all kinds of weather for long hours often. I think we should be understanding and work with the local Post Master when issues arise. I have been completely satisfied with the Gilbert Postal system.
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December 2024 by Noemi Mesino
One too many times I’ve spoke to someone in the office about the delivery driver not wanting to drive up my drive way, always leaving last notice and that it’s not drivable and to go pick up my packages I drive a small car we live in the country side so I don’t understand why they can’t, spoke to the supervisor nice again she said she would talk to the girl and now she leaves my packages not even on my porch but on the middle of the drive way!!. Are you serious another car can drive up not see it and what I have to deal with it.!!! Very disappointed with who ever is the delivery driver on Cedar Branch CT, Gilbert
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September 2024 by Angela Short
This is the best post office! I needed to take my elderly Dad to help him get his address changed. I had never been to this location and I was nervous I might experience long lines and rude customer service like other locations and my Dad has Alzheimers and mobility issues so I knew this could be challenging. I was so pleased I went at 10am with no line. The friendly woman behind the counter greeted us with a smile and helped us with no problems at all and a have a nice day as well! This is my new post office, it's worth the drive!
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July 2024 by Glenda Shivley
Outstanding workers they work very hard.We would like to say thank you for your service.
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June 2024 by Robin Smith
Got notification that my package had been delivered June 11 at 7:15 am in a parcel locker which means there should have been a key put in my PO Box. My son went to get the mail, no key for the parcel locker. So I leave work to see what's happened. They finally found the key in another PO Box 139 box numbers away from mine. Not the box below, above or next to it but on the other end of the PO Box numbers. Thank goodness they had not picked up their mail because that was a $400 item that she screwed up and put the key to my package in someone else's box. Not the first time this has happened but this was a very expensive item. There is no excuse for this.
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June 2024 by Leigh Hughes
The ladies that I had to assist me were AMAZING. Even right as closing... they fixed a mistake, that Lexington post office had messed up. They were so kind, patient and informative
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January 2024 by Becca Marion
Miss Mary was so kind and helpful! She helped me find the most cost-effective way to mail my package and make sure it got where it was supposed to go on time, and took time to wrap it up really well and tape it up so it would get there safely. She went above and beyond, and I just love the small town service!
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January 2024 by Mr.H
We don’t know if we will receive mail day by day.
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December 2023 by A Weekley
Can’t talk to a human being
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December 2023 by ShanaC9
They lack of professionalism is absolutely astounding
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September 2023 by Bella Glennon
Missing three letters from my boyfriend in boot camp. I’m not sure if they put them in the wrong mailbox or what but this postal service is horrible they pay no attention when delivering letters.
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August 2023 by Claudea
This post office does not answer the phone. The subdivision I live in doesn’t know who owns the cluster box at location. I can’t believe that with as much technology as we have today and there’s no other way to have access to my own mail. The post lady tells me to contact a locksmith, the locksmith tells me he don’t touch mailboxes??? Which one is it? I’m so frustrated no one knows their job or does their job. I got to post office and they tell me the subdivision maintenance should have the box key…???? Had I known that I would have to go through this I would have never moved into the house!!!
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June 2023 by Computer Master
I have no idea what the hel* is going on at this Post Office. Constantly missing important mail, packages are always given to my neighbors or look like someone opened them and this is a forever lasting battle. I do everything in my power to avoid anything going through the post office it's very clear that nobody has a clue as to what they're doing. If I could give a gold medal for a government agency that was the worst in the United States it is the post office. Tomorrow I get to open an investigation because a federal document is missing so good job post office always making sure that no one can rely on you.
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May 2023 by Lisa Anderson
They are always extremely helpful and friendly at this Post Office it's so nice to live in a small town.
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December 2022 by The Blank Pineapple
Since April has become Postmaster for this location, the customer service and efficiency has been wonderful! They have been a blessing to our business.
