Big Lots in the Charleston area has undergone significant renovations, creating a fresh shopping experience for customers. Located in the Crowfield Village Center on St. James Ave, the store is known for its cleanliness and organization. Customers appreciate the wide variety of products available, often finding items they didn't know they needed. The staff, including a highly praised manager and friendly cashiers, consistently provide excellent customer service. Shoppers have shared positive experiences with employees who are knowledgeable, patient, and willing to assist, even during challenging situations like technical difficulties. While the store is well-stocked, some customers have noted occasional difficulties finding specific seasonal items, such as school supplies. Recent promotions, like a surprise 25% off on many items, have delighted visitors. The store also offers ample accessible parking and entry, making it family-friendly. Overall, Big Lots continues to be a favorite destination for shoppers looking for variety and great service in a clean environment.
