Truist is highly praised for its friendly and helpful staff, making customers feel welcomed and valued. Customers appreciate the quick and smooth service, often mentioning specific staff members who go above and beyond to assist, such as Reina and Jeremy. Many have been loyal for years, with some mentioning over 15 or even 20 years of banking experience. The staff is described as kind, patient, and willing to help with various needs, including account issues and language barriers. One reviewer highlighted Truist’s dedication to customer safety by calling police for welfare checks on vulnerable clients, demonstrating genuine care. Overall, customers feel confident in the bank’s service, appreciating the personal attention and trust built over the years. Truist’s commitment to customer well-being and excellent service makes it a business that customers are proud to support and stay loyal to.
I was worried about going in because of the neg reviews but I found this branch (helped by Erin) to be excellent. Erin was polite and very upbeat and was able to complete my business within just a few minutes.
January 2025
I've been coming to this location, for more than 15 plus years! They greet me by my name and are always helpful and friendly! Quick service and kind... Thank you
July 2024
Reyna helped me with a problem I was having. She did absolutely wonderful. She was friendly, patient, kind, and she worked very hard to help me. Thank you!
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
