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April 2024 by Lauren Moore
The staff was so pleasant and sweet, each and every one of them. We had a great experience!
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February 2024 by Laura Young
Cheerful employees. Found a great outfit for my camping buddy
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February 2024 by Miranda Maw
Love Build a Bear! We go every year for his birthday. The variety of animals and decor is amazing! The staff are always so helpful and make the experience so much fun! Can't wait until next year
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January 2024 by Tammy Cooley
Grandson's birthday and his birthday bear was the price of his age. Sales associate was very kid friendly and knowledgeable about products. She did a little suggestive selling but was not pushy
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December 2023 by Jessica Lauren
All the employees were very unenthusiastic and not willing to help. It was our first time here with our little girl, so we were excited. I thought the employees would be more upbeat and make it enjoyable, instead they stayed to themselves and seemed annoyed when we asked for help with doing the voice for the bear. We did our voices, but you can barely hear our voices, which is what we were excited for. For $80 I thought it would be better. Especially during the Christmas time. There weren’t a lot of choices.
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December 2023 by carolanne blondina
Not a good experience.. I take my daughter to build a bear every year because they make it special. We told them it was her birthday and they didn’t do anything. The employee was on her phone when we walked in. No one helped us pick the bear we had to go find them. They didn’t do anything special with her heart except make her kiss it. We will not be going back to this one.
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December 2023 by Sherry Avery
Love the concept, but didn't have the legendary experience they market. We came for the first time to celebrate the adoption of our 2yr & 3yr old. We'd never been there before but we stood in there and no one acknowledged us until we'd been in there like 20 minutes and were ready to fill the bears. Maybe our expectations were too high but it would have be nice if they'd greet you, get you started, give you an overview, something. Then, when we were waiting our turn to fill the bears a girl came up and asked if we were celebrating anything. We said IT'S ADOPTION DAY and she said "awe that's so nice" but then moved on to the girl behind us and made a huge deal about it being her birthday, gave her a celebration hat and was all excited. There may be no script for an adoption but it's common sense that it's a big deal and we were celebrating too. I messaged my feedback on their website and they sent me 2x$10 off your next purchase of $30 (to be used separately) gift certificates- as if I want to go spend $60 more there when I literally spent $120 and didn't have a positive experience. I know that's just how Customer Service is these days with only teenagers working in stores like that, but this hurt our hearts on our biggest day ever.
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December 2023 by OptiPrime1600
Absolutely amazingly stocked and organized. Friendly staff and ease of purchasing.
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November 2023 by Jonathan Hamrick
Great place to cheer up a child!! Abby was great!!
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October 2023 by It's Dad
Hey there, fun enthusiasts! Today, I'm going to take you on a wild ride through the Build-A-Bear Workshop at Haywood Mall in Greenville, South Carolina. Now, you may be thinking, "dad, what does a workshop have to do with fun?" Well, well well folks, let me tell you, this place may not have power tools, but it sure does have the power to bring out the inner child in all of us!First off, let me say that walking into Build-A-Bear Workshop is like stepping into a workshop of imagination. The store is filled with colorful displays and friendly staff members who are ready to guide you through the process of creating your very own furry friend. It's like being on a DIY mission, but instead of building a deck, you get to build a bear!Now, let's talk about the process. You start by choosing an adorable stuffed animal from a wide variety of options. From cuddly bears to playful unicorns, there's something for everyone. Once you've made your selection, it's time to give your new friend some personality! You can stuff it, fluff it, and even add a little heart to make it truly special. It's like giving your creation a power boost, just like I do with my tools!But the fun doesn't stop there, my friends. Build-A-Bear Workshop offers a range of accessories and clothing options to dress up your new buddy. From cute outfits to stylish accessories, you can let your creativity run wild. It's like having a closet full of power tools, but instead of hammers and wrenches, you have hats and shoes!Now, I know what you're thinking, "dad, this all sounds great, but what about the quality?" Well, let me tell you, the bears and other stuffed animals at Build-A-Bear Workshop are top-notch. They're sturdy, soft, and built to last. Just like a well-crafted power tool, these furry friends are made with care and attention to detail.In addition to the workshop experience, Build-A-Bear Workshop also hosts birthday parties and special events. It's the perfect place to celebrate a special occasion with friends and family. Plus, they even offer a Build-A-Party At Home option, so you can bring the workshop experience right to your own backyard. It's like having a power tool demonstration at your own house!In conclusion, folks, if you're looking for a unique and fun experience that will unleash your inner child, Build-A-Bear Workshop at Haywood Mall in Greenville, South Carolina is the place to be. It's like a DIY adventure for the whole family, where you get to create your very own furry companion. So, grab your imagination and head on over to Build-A-Bear Workshop. Just be warned, you may leave with more than one bear - they're just too cute to resist!
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October 2023 by Robert Hanzel
How much fun! We had the best time with Abby. She was helpful, fun, and friendly. We made a great bear and picked out some wonderful clothes. The store was clean and the process was simple and fun. We will be back to pick out more clothes soon!
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October 2023 by Sydney G.
I was too old once build a bear became a thing so this was actually my first ever visit to one. We went for my niece's birthday bc they have a "Pay Your Age" special on their birthday bears, so she got her first bear for just a dollar. The birthday bear is a plain brown bear with "happy birthday" on the feet. You still have to pay for all the additional clothes and stuff but it's still a good deal. You don't need proof of age or anything so it's super easy. We got her the birthday bear and a fun Halloween outfit and then a second pastel rainbow bear with a sequin outfit. Really excited to see her grow up with these fun toys!
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August 2023 by Angie S
Always a fun place! Got a 13$ birthday bear (bc my daughter was turning 13) and added a 5$ shirt. Employees could have been a little nicer.
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August 2023 by Renae Garren
Took my grandson and he had so much fun!! Employees were so friendly and helpful!! We also got BABs for his sisters. Will definitely visit again!!
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August 2023 by cheyanne henderson
I brought my boys in for their birthday bears and everyone was so sweet and was very helpful! we can’t wait to go again
