Dillard's at Haywood Mall offers a broad selection of merchandise including clothing, dresses, shoes, handbags, accessories, cosmetics, and home selections. It features products from national and exclusive brands. The store has a great selection of clothing lines, with a higher end and more extensive selection for men. During prom season, prom dresses are located on the third floor. Customer service is noted as very nice, courteous, and helpful, with specific praise for staff in the shoe department and at the check desk. The store manager provides excellent service for online orders fulfilled at this location. Shoppers find quality clothing often on sale and appreciate the good quality and brand names.
