New Balance is a highly regarded shoe store known for its excellent customer service and knowledgeable staff. They offer a foot scanning service that helps customers find the perfect fit for their shoes, setting them apart from other stores. Many reviewers highlight the friendly and patient employees, who take the time to address questions and provide helpful suggestions. Customers have had great experiences, with staff members demonstrating expertise in various shoe styles and ensuring a positive shopping experience. Overall, New Balance is praised for its commitment to customer satisfaction, making it a recommended destination for anyone in need of quality footwear.
I absolutely love this store. The staff are very nice and professional and really take good care of their customers.
August 2026
Stacy and Drake make a great team! They made it happen, I appreciate you guys!!!
July 2026
Jerry at New Balance is always so kind and helpful. Every time we come in, he takes the time to help us find what we need and makes the experience easy and enjoyable. He’s friendly, patient, and always provides great customer service. We really appreciate his help!