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March 2024 by Yolanda Turner
The guys inside was quick and very knowledgeable about the shoes in the store
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March 2024 by Lynn Schrie
Great customer service at this store! The young man Parker spent a good amount of time trying to help me find my order today. Definitely going to continue to buy our kids sneakers and sports wear from here! Thank you!
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March 2024 by Roger Kersch
Two years ago I went in complaining that companies have spotty inventories of wide shoes. They fitted me right up in a few minutes with 11.5 4 E shoes and off I went! Perfect fit, more choices if I were willing to order in other styles. Coming back in April, this time complaining of no choices in a high top shoe 4E. Tired of buying shoes an inch too long to get the width, like Bozo
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January 2024 by Liam Waggoner
#NiceShoes
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October 2023 by Joe Fish
Salesperson was attentive but needs some sales training and how to size someone's feet. When you're buying a $200 pair of shoes and the salesperson hands you a shoe laced like a $5 pairs of shoes it's kind of a turn off. It's a good thing my feet love the high-end New balance shoes. I wanted to pull the laces tight when trying them on but couldn't because I was pretty sure I was going to buy them. It completely runs the laces and the look of the shoe with twisted laces and without the over and thru pattern. Thank you New balance I'm walking on clouds again!
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October 2023 by Karen
Excellent 1 on 1 service. Scanned both feet to determine arch height. The gentleman was able to fit me for inserts to offer support to my very high arches and fit me for better walking shoes, which is beginning to improve all the pain I was having in my feet. First time ever purchasing New Balance Shoes. I highly encourage people to stop in and see for yourself what a huge difference this scanner and shoes will have on your feet.
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October 2023 by Bob Bushong
The Greenville team was focused on our needs and gave me the best shoes for sure. I was just in Lowell, Mass for my 60th High School reunion and unfortunately did not have time to go to the headquarters and factory.I will never use any other product and have Golf shoes as well. Best
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September 2023 by KD KD
Upon entering the store I was greeted and asked if I needed any help. However the associates weren’t very customer friendly or helpful. Asked for sizes in shoes and was told they didn’t have the size only for the size I needed to be sitting on display. Honestly if I could’ve found the shoe elsewhere I would’ve l purchased from a different store. I’m sure they don’t care, but I’ll never shop there again.
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August 2023 by Bryan Gravely
OUTSTANDING service. The employees are shoe people who understand the ins and outs of shoes to recommend a shoe and/or insole that fits your foot perfectly and provides ultimate support for your individual foot shape. Kayla, in particular, was incredibly knowledgeable, patient, and professional in helping my disabled mother get into the perfect shoe for her!
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August 2023 by Damon
Best service I’ve had in recent memory. I walked in with an idea of what I wanted and within minutes I had exactly what I wanted and was confident in my purchase. Was assisted by cooper and he was extremely well informed and wasn’t grossed out by my extremely old insoles. Five stars.
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July 2023 by April Marant
The times that I’ve visited the store, the associates are always so nice and helpful! I had a couple of returns today and while I hate returning items. I didn’t like the look of the shoes in my size once I got them home. I wish I would have gotten the associate name but he was so nice and helpful with the process. Thank you, I will return for more shoes and apparel! Great customer service, great atmosphere and a great vibe!
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June 2023 by Sally Ballentine
New Balance shoes are good to my feet. Wish they weren't so expensive!
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June 2023 by travis morris
They always have the latest and greatest in stock! Staff is really friendly and never pushy!
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June 2023 by MaraJ
Ordered a pair of shoes it took two 1/2 weeks to get them. Called the store they said UPS had them I have to wait to get them before I could have my money back!
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May 2023 by Matt
Got some 1080 fresh foams here that I love, staff was very helpful.
