New Balance is a highly regarded shoe store known for its excellent customer service and knowledgeable staff. They offer a foot scanning service that helps customers find the perfect fit for their shoes, setting them apart from other stores. Many reviewers highlight the friendly and patient employees, who take the time to address questions and provide helpful suggestions. Customers have had great experiences, with staff members demonstrating expertise in various shoe styles and ensuring a positive shopping experience. Overall, New Balance is praised for its commitment to customer satisfaction, making it a recommended destination for anyone in need of quality footwear.
They were so kind with helping me find items for a gift! Awesome service!
January 2026
Family owned and you could tell! Drake who was there to help me had a smile an his face and enjoyed being there! Customer service for me is everything and I was impressed! Will be back
December 2025
Wonderful staff and beautiful store. Family owned franchise. I won't buy sneakers anywhere else!
