Pottery Barn is a renowned home furnishings and decor retailer, offering expertly crafted products through their vibrant ecommerce site, inspiring catalogs, and brick-and-mortar stores worldwide. Established in 1949 in Chelsea, New York, the company continues to provide customers with a beautiful and comfortable home experience. While some customers express a desire for more product selection in the physical stores, the brand maintains a strong presence in malls, with the hope of staying close to popular shopping destinations like Haywood Mall. Notably, the reviews highlight the exceptional service and design expertise of specific Pottery Barn staff members, such as Isaac Laming and Thom, who have gone above and beyond to assist customers in creating their dream homes. Customers appreciate the quality of Pottery Barn's offerings, though some find the prices too high for their budgets. Nevertheless, those who have worked with the brand's design professionals express immense satisfaction with the final results, praising the tasteful and innovative ideas that have transformed their living spaces. Overall, Pottery Barn is a well-respected home furnishings retailer that strives to provide customers with a seamless and enjoyable shopping experience, both online and in-store.
We have been very disappointed with the sincerity of the sales team here. We probably spent $6000 there. They just don't seem to care about making you feel welcome or valued..
February 2024
Nice to see this is still in the mall. It would be great if they had the space to show more products, but they are limited. Still nice that they have a footprint here. I did here that they may be moving out..... If they do, I hope they stay close to Haywood Mall.
October 2023
Not what I expected, just to expensive or maybe it was the location
