Called to get some help with something and for the first time in my years of experience at Truist the person who helped me over the phone was actually helpful. His name was Travis and he was very kind and willing to help, and gave very clear concise instructions. Thanks!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.