Metro by T-Mobile on Bypass 72 offers prepaid plans and 5G phones from brands like Apple and Samsung. The staff is consistently described as friendly, helpful, great, and wonderful. They provide amazing customer service, walking customers through plans and deals. Employees are known for being patient and going out of their way to help, whether transferring data to a new phone, resolving account issues, or ensuring phones from other companies work on the network. The store atmosphere is comfortable. Multiple reviews recommend this store for phone services due to the excellent and helpful staff.