Metro by T-Mobile on Bypass 72 offers prepaid plans and 5G phones from brands like Apple and Samsung. The staff is consistently described as friendly, helpful, great, and wonderful. They provide amazing customer service, walking customers through plans and deals. Employees are known for being patient and going out of their way to help, whether transferring data to a new phone, resolving account issues, or ensuring phones from other companies work on the network. The store atmosphere is comfortable. Multiple reviews recommend this store for phone services due to the excellent and helpful staff.
I just switched over from straight talk and the rep was outstanding with helping me switch over, pick out a new phone which I got the samsung galaxy a37 from my A16. Super happy with my experience with this location. Excellent service, price and customer service.
April 2026
Great place good customer service just don't buy the TCL phone they are junk
January 2026
Thank you to Michelle for helping me to get the best deal with an even better price. This is why I choose Metro by T-Mobile.
