Cricket Wireless Authorized Retailer is known for providing great customer service and attentive staff. Customers appreciate the helpfulness and kindness of employees like Jenifer, who was very sweet and went above and beyond to assist, even when system issues temporarily prevented sales. She offered solutions such as using a spare phone and kept customers updated until the system was back online. Customers also highlight the helpfulness of Anna, who was respectful and efficient in assisting with their needs, ensuring a smooth experience for families. Jerry is praised for his excellent service, going above and beyond to help in difficult situations. Kim stands out as an outstanding salesperson, demonstrating professionalism and dedication that leave a strong impression. Overall, many customers recommend the store for its attentive and friendly staff, noting that their positive experiences are largely due to the caring and helpful attitude of employees like Jenifer, Anna, Jerry, and Kim. This store is a reliable place for quality service and support in phone and service needs.
Anna was always helpful in everything she got me and my family on and didn't waste no time she very respectful and kind one of the best employees there
May 2023
Excellent customer service from Jerry! He was extremely helpful and went above and beyond to help me in my current situation and I am grateful. Thanks!
August 2022
Great customer service. Kim is an outstanding sales person and a very professional person all around. Would definitely build my company model around her. Thanks for the great service!
