Dick Brooks Honda Parts is a dealership known for its excellent customer service and communication. Customers appreciate the helpful and friendly staff, including Amy, Caleb, and Drew, who go above and beyond to make the car buying and service experiences smooth and easy. Many customers have ordered cars online and received updates and courtesy calls about delivery dates, making them feel like valued customers. The service department is praised for quick and thorough work, such as oil changes, tire rotations, and fixing issues like a chewed cabin air filter. The waiting area is comfortable, with amenities like Wi-Fi and even an in-house chef, creating a welcoming atmosphere. Staff members like James and Alex are recognized for their helpful, personable, and professional attitudes. Overall, Dick Brooks Honda Parts is a dealership that provides friendly, professional, and attentive service, making customers feel appreciated and confident in their experience.
Phone was answered on the 2nd ring and the parts I needed were in stock.
March 2022
My service was great. Alex checked me in and was very personable and let me know if my status through the whole process. I will definitely continue using you all for all future services for my Honda.
March 2022
Pleasant atmosphere and knowledgeable staff. Personal attention from when you arrive to when you leave.
