Truist has received mixed reviews from its customers. Many praise the friendly and professional staff, particularly highlighting the excellent customer service provided by Jaime and Ms. Sam, who have been helpful with various banking needs. Customers appreciate their promptness and willingness to assist, making tasks easier and more pleasant. However, there are concerns about the accuracy of the branch's online information, as some customers reported that the location is closed and for sale, leading to inconvenience. Overall, while the service is generally well-received, attention to online updates is needed to improve customer experience.
Soooo slow and not enough workers for drive thru. ATM not working more than working.
August 2023
I always go through the drive thru. And Jaime is the sweetest teller. The other ones need to take lessons from her , in customer service
March 2023
Ms. Sam at the Greer location has been a pivotal point of contact in assisting my banking needs while abroad. I have yet to have an issue. Her promptness to my other banking needs is exemptifes leadership and excellence
