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December 2023 by Tracey Knapp
Cross Island was very helpful in renting our bike before Thanksgiving. The process was easy and bike was even brand new. Wow!
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December 2023 by Ann Logsdon
Bikes were delivered in a timely manner. They also serviced one of our bikes that came with our rental property when they dropped off the bikes. We loved all the bike trails on the island and we rode the bikes everywhere we went. The baskets were a really nice feature as well! Great experience!
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December 2023 by Charles MacArthur
The traditional beach bikes were in good condition. Cross Island Bikes made a special effort to get the bikes to us quickly because we were eager to get riding on the beach at low tide. They were delivered and picked up on time. We always love biking in Hilton Head. It’s a small shop but they offered excellent service at a lower price than shops in Sea Pines.
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October 2023 by Carol Schneider
Great company to rent bikes from. We messed up our address when renting so we’re delivered to the wrong place. Completely our fault but they quickly redelivered to the correct address. Very responsive and good bikes for our week long vacation!
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October 2023 by K Kitchen
Over the summer I had the pleasure of renting bikes from Cross Island Bike Rental during my trip to Hilton Head. From start to finish, the experience was seamless and enjoyable.The staff at Cross Island Bike Rental are incredibly friendly, knowledgeable, and accommodating. They took the time to help us choose the right bikes for our needs and ensured that we were comfortable with all aspects of the rental process.The bikes provided were top-notch—well-maintained, clean, and reliable. We explored beautiful Hilton Head without any issues.They made our vacation very easy by offering convenient services. The rental process was quick and hassle-free, and provided suggestions for scenic routes. They also offer delivery and pickup services, making it incredibly convenient for tourists like us.Pricing was competitive and fair, especially considering the quality of the bikes and the the service. We felt that we got great value for our money.Cross Island Bike Rental enhanced our vacation experience. Their commitment to customer satisfaction, coupled with high-quality bikes and reasonable prices, makes them the go-to bike rental company in Hilton Head.Thank you, Cross Island Bike Rental, for your outstanding service and making our South Carolina trip unforgettable! We will definitely be returning customers and will recommend your services to all our friends and family.Mahalo <3
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October 2023 by Barb Hirsch
Great place to work with. Very responsive to email questions. Bikes were delivered on time, very good condition and very reasonable prices. Would definitely rent from them again. They took pictures of the delivery and sent a text so we knew they were delivered. Highly recommend them.
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October 2023 by Amy Marion
I visit Hilton Head often but usually use the larger bike companies. This visit I tried Cross Island Bike Rental and I was very impressed! Not only did I receive a phone call confirming my order, but our bikes were delivered promptly (I was texted a picture) and were extremely comfortable! I also loved that I could choose an afternoon pick-up time. I will definitely be using Cross Island Bike Rental in the future.
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October 2023 by melissa greek
Cross Island Bikes was so accommodating for our needs. They dropped off and picked up as scheduled. The bikes were in excellent condition and the prices were great!! We will definitely use them again!!
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October 2023 by Kris Shubert
Ordered online, very responsive, easy process, bikes were delivered before we checked in!!! The bikes were awesome, rode really nicely, felt like new tires sand bikes were in great condition!! Will be renting next year from Cross Island!!
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October 2023 by David Jarrett
Logan was very helpful. He was also very understanding when we realized we had not ordered enough bikes and that we needed a kiddie cart rather than a tag along bike for our kiddos. Great service and best prices we found on the island.
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October 2023 by Sue Rogers
Hi bike riders! Cross Island bike rentals is the best!! I had two great bikes with locks and baskets delivered within an hour of my phone call order. They were highly recommended by the Hilton Ocean Oak Resort where we were staying. Well priced too. We have used other bike rentals in the past but will definitely be calling Cross Island next summer when we return to our favorite island!
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October 2023 by Adam Martin
Cross Island Bike Rental provided a wonderful and easy experience for my family and I to rent bikes while we were on our vacation. I booked the bikes online, and then they contacted me the next day to confirm amounts and details. This was helpful to answer all my questions and be aware of what the delivery process was and what to expect. They delivered the bikes directly to the property and had different pick up times for flexibility. All the bikes were in great shape, came with locks and baskets, and were perfect for traveling around the island. Would highly recommend for any bike rental needs.
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October 2023 by Sharon Kirby
Bikes were delivered on time and in great shape. Really appreciated the text that they had arrived. We have been vacationing on Hilton Head for a number of years and this is the first time we have received an update about delivery. Will definitely rent from you all again!
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August 2023 by Shawn and Melanie Lent
When we arrived at HHI on a late Saturday evening , we had no plans to rent bikes for our 3 day trip for our son's birthday. He asked if we could rent some, and this was the least expensive place for a two day rental for 5 bikes. They called to confirm our order shortly after booking online, and let us know that the Sunday drop off could be anytime in the day after 10am. We were fine with that, and expected a later drop off time since we booked so last minute. We got a text shortly after 10am saying they were delivered, with a photo and directions on how to unlock our bikes. They allowed us to choose a late pick up after 3pm on the second day. It was really nice to get over two full days of use, since our trip was so short! Highly recommend!
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August 2023 by Cristina Mills
Had a wonderful time at Hilton Head riding bikes up and down the beach and all the trails. We rented a tandem, adult 26”, kids 20”, and kids 16”. Our 10 and 8 year olds were able to take turns to ride in the back of the tandem. The staff was nice and flexible with our needs. Thank you for a wonderful experience!
