-
February 2024 by Sally Murray
Horrible bank.
-
November 2023 by Deb Brabenec
After trying to locate the PNC ATM, we finally realized there was one at the new location at Shelter Cove. Went to the old location on Office Park because as of yesterday, the PNC automated system still directed you to this location! Found a sign that said they moved, but no indication that there is an ATM at Shelter Cove. Get your act together PNC!!
-
November 2023 by Shane E McGovern
Agreeing with the review below. I work odd hours so I utilize your ATM for most transactions. Have been driving repeatedly to the Office Park location thinking your ATM was just down and was getting replaced. Would've been nice for a heads up or some signage saying locations were changing. I opened up an account with another bank over this would've stayed with PNC had I been aware.
-
October 2023 by Carolina Realty OTL
Worst bank ever. I guess I know why there closing all there branches
-
August 2023 by Robert Joseph Fanning
Was approved for a loan online and was told this branch would contact me to make an appointment for next steps. I wasn't contacted so called a few times but never had my call returned. Ended up taking my business elsewhere.
-
August 2023 by Jason Harden
Reviews were bad but my experience was great very friendly customer service.
-
July 2023 by Mikeshya Rodriguez
WORST EXPERIENCE EVER !! went to cash a insurance check as my car was just totaled out. The lady the desk told me first they could only do $10,000 and then told me they didn't even have the kind of money in the vault. Then she didn't have any customer service skills or recommendations on what to do. She could have simply suggested I open an account with them but instead told me to go to my bank. This experience has ruined it for me and I will NEVER RETURN TO PNC BANK
-
May 2023 by Tyesha Roberson
Poor customer service drove two hours and they didn’t even attemp to call to verify to cash my check
-
January 2023 by Scott Williams
This branch is the poster child of poor customer service. Tried to file a purchase dispute claim per the 800 line instruction I received from that rep. Hilton Head Branch Manager refused my request. Said I needed to call the 800 number. The perfect circular dodge to provide expected service.
-
January 2023 by Beth S.
Visiting Hilton Head I needed to go to PNC when I looked up where it was and the review of the bank was not very good when I went there they were very nice very helpful so I don't know why they got a bad rating.
-
December 2022 by M H
Wonderful customer service at this bank! It’s a smaller branch and you walk in and they know you! One of the best branches!
-
September 2022 by Carlos De Wekker
Very unhelpful customer service. Tried to cash a check there and they didn’t have enough founds to cover it and the lady who “helped me” didn’t give any suggestions as of when they could have the cash. The check was only for $7,000. She only said: “I am sorry, we can’t do it” never mentioned when they would have money or anything even though it was a check from one of their customers. What poor customer service…..
-
August 2022 by Lisa Harber
I needed to get a cashiers check while on vacation and they were absolutely fantastic. Highly recommended!
-
March 2022 by Tommy Brooks
I unfortunately have a vehicle financed through this bank, during the last 6 months we have had some financial setbacks, this Bank sends you texts and emails about helping you, you call and they tell you that it could be 60 to 90 minutes before your call is answered, so no help no understanding, no return phone calls, I will do without a vehicle before I finance anything with this bank
-
March 2022 by Clifton Rodgers
Worst ever. I was randomly locked out of my account. Called customer service to unlock it. Was told they can't only send what I need to unlock via the mail or by visiting a location which is 2 hours away.
