PNC Bank offers wonderful customer service at this smaller branch. Customers are greeted when they walk in and the bankers are friendly, pleasant, and helpful. The staff knows their customers. One customer needed to set up a wire transfer and found them very helpful. Despite some online reviews, visitors have found the bank very nice and do not understand the bad ratings. It is considered one of the best branches.
Since moving to the area we have used PNC bank a few times and have had a great experience every time! We have had to make deposits, wire money, and update information on our accounts. Each time it was easy and the employees were very nice. Especially our last visit, Megan worked with us and she was great. Awesome location.
February 2026
We are moving to Hilton Head and need to wire funds to complete our transaction - KENNY is a ROCK STAR. Excellent customer service. Thank you, Kenny!
August 2025
I went to PNC just to cash an insurance check and ended up opening an account because the service was good. The staff was friendly, patient, and explained everything clearly—no pressure, just helpful guidance. The process was quick, and every visit since then has been the same: fast, professional, and consistently great... read full comment