Truist, a financial institution, has been adapting its services to maintain the health and safety of its clients and employees during the current situation. While select branches may have limited in-person access, the bank continues to provide teller services through drive-thru lanes and enhanced sanitization measures. Customers have praised the exceptional customer service they have received, particularly from Danielle Cruz, who has been described as attentive, helpful, and professional in handling complex situations with kindness and efficiency, even from a distance.
Danielle C. Was awesome! I went to open a business account and she took the time to explain everything to me thoroughly. She was very attentive and I could tell she loved her job. She was very helpful and went above and beyond which is hard to see now a days. She deserves a huge raise!
December 2022
Best customer service we have experienced in a long time thanks to Danielle Cruz!! Ms. Cruz took a complicated situation and handled it with professionalism and kindness.
