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March 2024 by Deborah Morris
Wow! Where do I start? April, the manager is a shining example of incredible service, knowledge and eagerness to get you in the right shoe. I have very fussy feet and with the help of April and Darcy, I finally have the perfect shoe for my needs. If ever you need a sport shoe,head to the Irmo store or other branches. No pressure, no hassles, just plan on being there a while because with all the staff, they'll fit you until your happy. Great sales on apparel too! Could not be happier.
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March 2024 by M L
This is my second year buying youth track shoes from Fleet Feet in Irmo and I continue to be impressed. The staff are knowledgable, patient, and friendly. They stock the best running brands and even have a new section of Lululemon sportswear.Whether you’re a seasoned runner or you’re just starting out, Fleet Feet can help you put your best foot forward.
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February 2024 by Mohamed
Best shoe store I’ve been to, staff is insanely helpful. Recommend it to everyone
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January 2024 by Banks Todd
Toni and her team do a great job. Store is organized and there are plenty of options to choose from. The staff will help you find what shoe is best for you, helping not only runners, but casual shoe wearers as well.
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December 2023 by Kristin Dixon
I have been a loyal customer for many years for one reason - excellent customer service. The stores get busy, but the service you receive when it’s your turn is worth the wait. I believe the knowledge of the staff is the reason I have been able to run for so many years injury free. 10/10 recommend supporting this local small business!
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October 2023 by Liesl Carabetta
Went in for shoes today and there was ONE person working. Several people came from the back, but never offered to help. The guy that helped us was amazing, but the fact that there were other people in the back and 2 other customers in the store waiting and nobody came out to help is terrible customer service. After he started helping us another lady came out to help, but we waited a good 15-20 mins before someone came out from the back and then they weren’t even in a rush to help anyone. Not sure I’ll go back after that experience. Thanks to the gentleman that helped us out and was doing great with the other customer he was helping.
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October 2023 by Carol Johnson
The Staff were the greatest. My husband ordered a pair of HOKA running shoes that were too snug. He purchased them online. The store had us bring them in and they fit him, returned the online pair and he purchased another pair that were not in stock at the store but they ordered them for him. They were delivered exactly in 3 business days. He couldn't be happier with the service and staff at this store.
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October 2023 by Laura E
A real running store. The selection is a bit limited, but you are there for quality and not cliche. The staff is incredibly knowledgeable about biomechanics (most of them have degrees in exercise science or the like) and are patient and helpful. I did not get the feeling they were just there to sell; they're there to help and improve you.
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May 2023 by Erin Wilkerson
I can’t say more good things about April!! She was beyond helpful and patient and gave me fantastic advice about what would potentially work as far as shoes go!Would give her and my entire experience 10 stars if I could!!
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April 2023 by Lee Broadbent
Just been for my 3rd pair of shoes from Fleet feet. Suzzanah was awesome. Used the machine to show me what my feet are doing. Fab service, advice and customer service. I came away with what I feel are a great pair of shoes. Highly recommended.
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April 2023 by Torenzo Green
Absolutely the best shopping experience I've ever had. Collin was very patient with me and explained everything with great detail. I will definitely visit again.
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March 2023 by Kelly Outz
We arrived, signed in, and waited a short time. We were greeted by April and she was great! She explained everything and was very knowledgeable. Excellent customer service. Only problem was the low inventory in this store.
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March 2023 by Chad Maier
Past injuries have prevented recent efforts to continue running. I knew Fleet Feet from years ago and decided to visit the Irmo area location. These stores are beyond a typical athletic shoe store due to their experience in guiding one to the correct choices. Toni was the most impressive I’ve ever dealt with. She was patient and knowledgeable. Her passionate approach to running and my concerns as a customer lead me to purchase a versatile shoe that I am very satisfied wearing. I highly recommend this store and Toni Jumper!
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March 2023 by Steve Barton
We generally have a good experience here. Walked in, SIGNED IN, took a seat and patiently waited,,,,,,,, and waited,,,,,, until someone who came in after us was waited on,,,,,,,looked at the sign in sheet and sure enough we were looked over!!!!!!!! Don't know why,,,,,,not wanting to make a scene, $600 walked out of the door, just to go to Academy Sports and purchase the same shoes for less. I may have wasted 45 minutes in your store but saved $$$$ somewhere else.
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March 2023 by Matt Currie
Great operation and very organized. Busy but moves well. You will pay for it but above average product. Well worth it
