Fleet Feet Columbia is highly praised for its helpful and friendly staff who consistently provide excellent customer service. Customers appreciate the knowledgeable team members like Garrett, Susan, Lindsay, and Brian, who take the time to understand individual needs and offer personalized advice. Many reviews highlight how the staff go above and beyond, such as driving to retrieve shoes from other stores to make shopping more convenient, or carefully checking and fitting shoes to ensure comfort. The store is known for helping customers find shoes that alleviate pain, such as plantar fasciitis and ankle or knee discomfort, often resulting in significant relief after purchase. Customers also value the store's use of digital foot measurement tools, which help in selecting the right fit. The staff are described as patient, professional, and kind, making each visit a positive experience. Whether shopping for running shoes or casual wear, customers feel confident that they will receive honest, expert advice tailored to their needs. Overall, Fleet Feet Columbia is regarded as a trusted place where customers find the perfect shoes and receive attentive service, making it a favorite for many in the community.
They'll price match and help you find the best shoe for you.
July 2025
Love this place! FINALLY shoes that fit properly!💪🔥😍
May 2025
Garrett was very helpful. I came in in pain. My plantar fascitis has been horrible the last few days. After 24 hours wearing the sneakers I purchased the pain is now considerably less. Thank you for the time you took with me and my issue.