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December 2023 by Robert VanScoy
I went to Caliber to get an estimate and had an appointment. Had to wait about 30 minutes when they got done, and I was back home. I got a call telling me I missed my appointment even though I was there and have an estimate to prove I was there. So my point is if they don't remember doing everything, why would I take my car there to get it worked on if they can't keep track of what was going on.
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November 2023 by Michael W
Jamie and Michelle demonstrated exceptional professionalism in facilitating the repair of my 2021 F-150 after I managed to smoke a deer which caused damaged to the front end. Their consistent and efficient communication exemplifies commendable business practices. Upon my return to town, my truck was promptly repaired and ready when I arrived back in town. I highly recommend their services to anyone.
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November 2023 by Vicki Bergeron
That were on time, if not a bit early with their timeline. Loved the twice weekly updates. The car looks beautiful and was so clean! Very professional
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October 2023 by Jennifer Mitchell
Huge shout out to Michelle, at Caliber Collision! She is amazing and amazingly helpful. From start to finish she kept me up to date on the status of the repairs and they did excellent work. Thank you, Michelle and Caliber!!
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September 2023 by Lajuanda Burton
Everyone was friendly and professional! I like being able to keep my vehicle until the parts arrive. That was a tremendous help. I have several appointments to attend to. I pray that the parts arrive and my vehicle gets fixed by the 9th. It's imperative that I get back to D.C no later than 10/10.
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September 2023 by Michele P.
Service is great! Friendly and helpful environment. Professional and supportive. Always greeted with a smile and positive attitude!
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September 2023 by TJ Milligan
The level professionalism we recieved was top notch. Start to finish we knew what to expect right down to how long it would take for the repair. In short they simply hit the mark in my book. If ever needed we will use them again.
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September 2023 by Amalia Chrismer
The shop was absolutely wonderful! They kept me well informed throughout and the repairs were perfect! I’d definitely recommend them to anyone needing repairs from an honest and amazing shop!Services: Electrical
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August 2023 by Sammy Shuford
I can not speak highly enough of this company and location. The people were friendly and very professional. The repair looks great, and thank you for doing a great job!Service: Body & Trim
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August 2023 by James Jiang
I recently had the misfortune of leaving my car at Caliber Collision on Ladson only to find out later that a tree had fallen onto it while it was in their care. Not only did they refuse to take responsibility for the incident, but they also left the tree on top of my vehicle for over a week. Their lack of urgency and accountability is deeply concerning, and I strongly advise against using their services. Their negligence has left me with unnecessary stress and potential further damages. Extremely disappointed!
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August 2023 by Brittany Lukich
Heather took great care of my vehicle. My Civic looks like the day I purchased it. Great communication through the process! Will recommendService: Painting
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August 2023 by Heather S.
I had my Honda repaired here and they were amazing! Not only were the repairs perfect. They even washed and vacuumed my car. I would definitely recommend them!!! Thank you Caliber.
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August 2023 by Kenneth B.
Do not take your vehicle here for repairs! (Caliber Collision on Ladson Road) I went there. Was told I had to make a appointment for an estimate. Did so and returned three days later. Upon entering there was no one at the desk. Ten minutes later a Gal showed up. She proceeded to tell me the repairs were approved and to leave my car. I explained that the estimate hasn't been done yet. She says it wasn't needed as State Farm already approved the repairs. (WTF?????? ) I asked to see her boss. She responded with "NO". Then told me to leave or she would call the police. I left and called State Farm. They told me they did not approve repairs yet and would not without an estimate first.
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July 2023 by Crystal Shepherd
My Jeep looks amazing. The whole experience was great. Definitely using them again if the need arises!Service: Body & Trim
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June 2023 by Samantha Tyner
A huge truck backed into the side of my car. I took my car here and they made it look good as new! Then a few days later I realized my tire was leaking air. Apparently I picked up a roofing nail. However, they were very nice and compassionate and patched my tire for me.
