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November 2023 by sandra pippin
We had a wonderful experience with this group. John made sure all our questions were answered and our concerns addressed. He and Bernie made this car buying experience better than usual. Will come back and I appreciate the wonderful customer service and family atmosphere.Thanks again John!
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October 2023 by Alicia Pitts
We have bought 4 cars over the years from Cook and never had less than absolutely amazing service. Today John Richburg assisted us with everything. He didn't hover as many sales men do, which let's face it we all hate that. He just let us know he was there and if we needed anything he would help. He went through the usual process with us smoothly. Very knowledgeable, kind and professional. Never pushy or rude.I have always loved cook and today's purchase just ensure we will be returning customers. ?
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September 2023 by Artheria Bennett
What an AMAZING INCREDIBLE experience we had working with this team of professional gentleman. My dad LOVES Cadillacs and these guys help make a dream come true for us! Randy and Bernie you guys are so awesome!!! Thank you for all of your hard work and patience in this process! In 3 days these guys had my dad riding in style!
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July 2023 by Kyla Fam
First time buying a car after many years! I was dreading it but John was great! He made the process seamless. He listened to what I was looking for and my situation and let me lead the conversation. He wasn’t the typical ‘pushy salesman’. Starting with John and ended with Bernie. They were both a pleasure to do business with! Thank you both for my Hyundai !
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June 2023 by Kathleen Couillard
I bought my 2016 Dodge Ram 1500 5.7 V8 Hemi from them and love it! The NY gentleman who run the place are the best and went above and beyond for me to get my dream truck. If you need a vehicle this is the place to go. They have been in operation for over 30 yrs. I want everyone to know my battery died on Monday and they picked my truck up from my office just after 10:00am today and returned my truck just after 12:00 with a new battery. This company and dealership is the best! No charge to me.
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June 2023 by Lisa Smith
In my opinion this is the WORST experience I’ve ever had with a dealership. I called multiple times regarding the Audi I purchased on January 29, 2023. It had a broken rear light that they were supposed to fix and they didn’t. I started calling the the same week I purchased the car and said this car doesn’t sound right. I didn’t get any response from anyone at the dealership . I called again the following month telling the salesman the same thing is still happening. In the five months I’ve owned this car the checked engine light constantly on. Also, the last five months I’ve had the oil changed twice. The oil light comes on every other week to add a quart of oil. I’ve spoke to the salesman who sold it to me and he says I have to talk to the Cooks. SURPRISE, NO ONE called me back. In my opinion they took full advantage of the situation and I’m stuck with a LEMON.IN MY OPINION it’s a horrible place to buy a vehicle. IN MY OPINION if you want a new car go somewhere else, don’t stop and look just keep going.Lisa
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June 2023 by Javona Tolbert
I had an amazing experience today! My husband and I were greeted quickly, and were given more then enough information on the vehicle. John was very pleasant, and not pushy at all. He also answered every question we had. Also Bernie in financing was wonderful! Very experienced!!! I 100% recommend this establishment !!
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June 2023 by Sherie Morris
Amazing Auto Dealer! If you want a low-pressure auto dealer, this is the place. They are friendly and will really work with you to get you in the vehicle you need. We were so impressed by their knowledge and customer service, we went back and bought a second vehicle from them! The entire staff was relaxed and friendly and gave us a great deal on two much needed vehicles!
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June 2023 by Malaki Scott
I’ve had my BMW 320i for about 90 days now, no flaws, everything runs perfectly. John, my salesman, made this the best experience I’ve ever had with a car dealership and the car has exceeded any expectations i had. John and Cook Motor Company are the best.
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June 2023 by Jerry
Had a good experience purchasing car at Cook Motor Co. due to the quality of the people there. The salesman I dealt with, John Richburg, was great in showing the car, arranging test drive, having car prepped, and even ordering missing piece of trim. Bernie Boettcher, the Business manager, made completing the sale documents a painless and quick process. His expertise in ushering through the process was appreciated. All in all, great experience.
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May 2023 by Gail Taylor
John R. helped my daughter find the perfect car - her 1st purchase! We enjoyed working with him. He was wonderful from start to finish. He listened to our concerns and was patient with her which made a world of difference. This was the 2nd car that our family purchased from Cook. They are fair and have a decent selection. I'd definitely recommend them.
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May 2023 by Michael Scott
Had a great time experience with both the sales person and the finance guy on the initial purchase. There were some items on a to do list that we agree upon to take care of that the experience wasn’t so great on. They replaced it he taillight as the housing was cracked, but told me I needed to go by an authorized dealer in order to get it flashed to make the sensor work in it. I scheduled to have the other items taken care of. Once home I noticed a smallish dent I hadn’t seen before and talked to my salesman about it and he told me they could look at that when I cane in for my appointment. Once I arrived at my appointment around 11:00am or so, there was no one available to take a look at my truck. I ended up staying at their office the rest of the day until after 5 pm getting the other items taken care of except the dent. I was told by my salesman the dent guy would contact me. I waited and nothing, so I inquired and was told he was on vacation and he would be in contact. Around a month later now and still nothing. I contact the sales guy again and am informed that they can’t authorize the dent repair because it wasn’t on the original to do document. I understand it wasn’t on there however I was told it would be taken care of and led on for at least a month that it was in the works.
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May 2023 by Travis Johnson
Just left Cook Motor company as a satisfied customer, very pleased with the service. Randy and Bernie are great at what they do and are very helpful. I definitely recommend anyone who's looking for a nice and reliable used car to stop by when they have the time. It's a reason they've been in business for so long. Thanks again guys.
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April 2023 by CHERYL Weston
Need or want a dependable automobile? Check out Cook Auto Sale in Ladson SC. I have wanted, looking and praying for an affordable SUV for my family’s business for over 3 years. Their friendly and prompt staff got me in and out in a matter of a few hours. Now, I have more cargo space for our handmade products and can continue to grow our business. You all are awesome! Thank you!But that’s not all, my daughter previous purchase two automobiles and have been a part of Cook for years. Now I am proud to be a part of the Cook Auto Sale family!Thanks again for your fine service!
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February 2023 by Rick Farran
I purchased a 2020 Chevrolet Tahoe and everything went smoothly. They did not pressure me like most dealerships. I needed key fobs and they ordered and delivered to my house within two weeks and the car is great.
