-
February 2024 by Cihan Yesilhoca
If you need to fill a prescription, forget it. Why this location even has a pharmacy is beside me… location wise convenient - until you go to pick up your child’s antibiotics anfter an hospital stint and the pharmacy is locked up, closed. Closed at 7pm M-F and 6pm Sat; Sundays??? Forget about it. You’re not getting your meds. Shame on this location. Never again. I will not use this poor excuse for a pharmacy ever again. #frustratedmother
-
February 2024 by Jenna Brigman
The manager attempted to charge us 4x times the amount for passport pictures. She was extremely ignorant in how the picture kiosk worked. She should be fired for over charging her customers. I will be filing an official compliant!
-
January 2024 by vanessa bearden
Always treated with kindness and professionalism,,my favorite technician is Denise..she keeps me in line,,lol..by letting me know when I am due for vaccines or anything concerning my meds...kudos to Denise
-
November 2023 by Sena Tremblay
I felt welcome to the store and Kim Long was very helpful in the photo printing department. A very pleasant shopping experience!
-
September 2023 by Whitney Bowman
Excellent patient/customer care. I had brain surgery on 8/11 & did not see that the pharmacy closed early on Saturdays so my parents, unknowingly, went to get my pain meds right at closing & the man was kind enough to stay open to get my pain meds. I would’ve had to go back to the hospital had he not done that. Fast forward to today when my home pharmacy in Knoxville Tn told me they “didn’t have the time” multiple times, verbatim, & there was no prednisone on my file nor did they “have the time” to research so I called l this pharmacy to get things done myself. I was really upset because of how the TN pharmacy treated me, especially considering my brain is so swollen that I can’t hear well out of the right ear, and shared what happened. She put the med that was sent there instead of home and saw the prednisone on my file. I called TN pharmacy back & made sure to express my unhappiness, as we all get busy and short staffed, & told them that the ladson pharmacy was also busy and short staffed but put the trazadone back so it could be transferred & told me what to tell the pharmacy in Tn. Must’ve been magic bc the second person o talked to after calling this pharmacy made sure to be halfway decent. Doesn’t hold a candle to a flame to how kind & helpful the lady at this location was. Thank you so much from my family to this location for the courtesy, kindness & concern they had for me while we stayed in ladson after my surgery. We are so grateful!
-
June 2023 by carissa bennett
The pharmacy department is so rude and disrespectful. I had one of the pharmacist hang up on me while I was still trying to talk to her.Not to mention she had a bad attitude toward me when I was asking her about my medication being filled. She also tried to tell me they didn’t have my medication in stock when they actually did because I talked to someone earlier that day and they told me they did have it . I highly recommend not using this pharmacy. So unprofessional and disrespectful!
-
May 2023 by Bryan Tran
I came late to pick up my prescription close to closing, I was supposed to receive 90 days of insulin and they gave me 30 days, i decided to come back the next day early to ask them about it and they said “you should have checked it before you left”. So I have a 30 day supply that has to last 90. Paid $150 1. I do not work there 2. I’m not supposed to do there job, would recommend going to University Blvd and getting everything from there
-
May 2023 by E Connor
Everyone was very professional and the service was done in a timely manner. The associate was very friendly in helping with my meds.
-
April 2023 by Priscilla R.
The CVS I have been using for years closed about a week ago so my prescriptions were transferred here. The pharmacy techs have been rude every time I have went in. I have several medical complexities and cannot go without my medications. Today I pulled to the drive thru a few minutes before closing and they already had the gate down. I parked and walked in and the tech lowered the gate in my face and said they were closed. I stated that I had been there before closing time and he said come back tomorrow because he had already closed down the till. I will be calling in the morning to have all of my prescriptions transferred to a different location. I'd rather drive a little further than to be treated like this.
-
April 2023 by Jenna Vanopdorp
DO NOT USE UPS DROP these ladies up front DONT ever bother to find your package.. 8 separate times they have denied me stating my package never came. 3 or 4 days later they call complaining to come get it. This is Happening every week
-
March 2023 by Deborah Sledziona
Worst pharmacy I’ve ever been to. Instead of accepting responsibility for their mistakes they had the audacity to ask me why I didn’t pick up my prescription sooner when I had 2 weeks to pick it up. I called on day 14. They got my prescription and nobody bothered to call to let me know it was out of stock! Ridiculous. It’s literally none of your business why I chose to pick up my prescription at a certain time! Never coming back. Ever.
-
January 2023 by John Shillinglaw
Horrible. Scheduled COVID booster and flu vaccines online at an available evening time slot. Appointment was cancelled by CVS. No explanation. Tried again and 7 pm was still available. Cancelled again while wife was in the store. Apparently pharmacist was canceling them so he could go home early. Ended up walking into Walmart and getting them on the spot which seems to not be available at CVS
-
December 2022 by Tammy Hale-Bang
If I could give it a lower rating, I would!! This pharmacy has gone so far downhill it's ridiculous. I noticed immediately that there was a change in staff & management after Anthony left. He was a true asset to CVS; making sure patients knew of any changes to expect if a doctor changed your meds. Now, you barely even get a greeting, let alone any customer service. After spending a total of over 4 hours on their hold message today; I believe I'll be checking into a different pharmacy. I'm disgusted with this one; their lack of service in general, the lack of work ethic displayed routinely, and treating the patients/customers as if they are an interruption to whatever they want to be doing. Finally Fed Up!!!
-
October 2022 by She'Kinah S.
Used to be amazing but has gone downhill since the pandemic. Waited in the drive-thru for 45 minutes. Lately, the Drive Thru is closed most of the time and this is a huge necessity for me with a small child. The last couple of times have been told my prescription wasn't ready which never used to be the case.
-
October 2022 by Graham Jones
We came, when they said the medication should be ready. And it was not. They wanted us to come back. We came back, the following day and the people could not find the keys to the pharmacy. Is this a real pharmacy or not? This is not how you run a business. I don't like coming multiply times and not getting what I came in for. I will never come back here. You people are incompetent.
