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December 2023 by J McCombs
Good diagnostics
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November 2023 by Curt Meeks
Wife took her q5 audi them for some work yesterday, they were total professionals and outstanding service we will be backService: Engine repair
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October 2023 by Sharon Robinson
After I went through a car wash, several warning lights came on in my car and I cashed Ottohaus to see if I could come by to see what the problem was. Fortunately, after driving, most of the lights went off, but I still brought it in and they did a quick diagnostic check to find the problem. (completely unrelated to the car wash, timing was a fluke). I'm scheduled to go back and get some other work done later, but I will always remember they got me in when I really needed it.
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September 2023 by Thomas Coleman
Brought my Audi in for a headlight issue and inspection. Staff was very helpful with addressing my concerns and gave me a full write up on what needed to be done, along with some tips on maintaining it. For this being my first Audi i feel very comfortable coming back for all of my maintenance repairs.
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August 2023 by James Thomas
Very dissatisfied with the work done on my LR3. I brought it in because the AC couldn't keep up in the heat, I paid $900 and it still can’t keep up with the heat. I paid, got in the SUV and it wasn't blowing cold, talked to the guy who did the work and he told me the compressor was weak. They never called to talk to me about it, they didn’t give me proper expectations and when I called back to talk about it all I got were excuses. Im not a mechanic, that why I brought it to them, but I was being talked to like I was a mechanic and I should know this is how things go. Im most upset with the lack of communication from Ottohaus and all the excuses they gave me. I will not be taking either of my Land Rovers to Ottohaus again
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August 2023 by James Greenawalt
Treated my son like family and got him back up and running.Update: Still absolutely love this place. Treat all customers like family. Very clean building and comfortable waiting area. Can't say enough good things about them!!
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July 2023 by Morgan Silverkill
Engine on out VW went out while on vacation in SC. Staff was amazing, worked with insurance, kept us in the loop every step of the way. Would highly recommend them to everyone needing work on their German automobile.Services: Auto engine diagnostic
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June 2023 by John Lee
Please with the service experience on my Audi, and half the price of the dealership.
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June 2023 by Alex Gram
1st time having work done on my car at this place just seeing how Things go we'll do a update
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June 2023 by Marc Bailey
I took my Passat TDI in for a transmission service & oil change. Their customer service was excellent, & their prices were more than fair (I paid considerably less for both services than VW wanted for just the transmission service). The only negative thing I could say (and that’s a stretch) is that it took a week to get an appointment, but I just chalk that up to them being busy because they’re so awesome. I found them through a Google search, & decided to give them a chance based on reviews. The reviews are warranted, I definitely found my new VW mechanic.
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May 2023 by Mike Rodriguez
look no further this is a one stop shop that will take care of any problems you might have with your vehicle very professional from my experience definitely will recommend to everyone I know thanks for being there when I needed your help.Services: Engine repair
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May 2023 by Missy Wright
Very knowledgeable center with great service most importantly, they are honestServices: General repairs & maintenance
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April 2023 by John Hughes
The is the second time I’ve been to Ottohaus and I’m thoroughly impressed at the level of customer service they provide. Everyone is so nice and they don’t try to sell you anything you don’t need! I used to go to the dealership but I’m switching to a Ottohaus for all of my future car maintenance needs!
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February 2023 by Mike Irwin
This repair facility does excellent work, keeps you informed, evaluates and suggest additional service that should be performed. Excellent
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December 2022 by Clint Kell
Another Benz repaired to my great satisfactionExcellent techs and customer service
