-
November 2023 by Michael Green
Right Choice Automotive: A Customer-Focused Gem in the Automotive IndustryNavigating the used car market can be a daunting experience, filled with uncertainty and potential for disappointment.However, my recent encounter with Right Choice Automotive shattered my preconceptions and redefined my perception of the industry. From the moment I stepped onto their lot, I was greeted with warmth and genuine care, a stark contrast to the often pushy and impersonal atmosphere of traditional dealerships.Right Choice Automotive, nestled in the heart of Ladson, South Carolina, stands out as a beacon of integrity and customer-centricity. Chris, the owner, embodies the very essence of what a car buying experience should be: transparent,honest, and guided by a genuine desire to serve his customers' needs. His passion for the automotive industry is evident in every interaction, and his dedication to customer satisfaction is infectious.Alongside Chris, Randy and Ivan form an exceptional sales team, each bringing their unique expertise and genuine care to the table. They patiently addressed my concerns, answered my questions with clarity, and never once pressured me into a decision. Their approach was refreshingly consultative rather than sales-driven, creating an atmosphere of trust and mutual respect.As a first-time used car buyer, I approached the process with apprehension, expecting the typical haggling and hidden fees. Right Choice Automotive, however, turned my expectations upside down. Their transparent pricing structure made the entire process stress-free and enjoyable.The quality of their pre-owned vehicles was equally impressive. Each car underwent a thorough inspection and was presented in immaculate condition. Their meticulous attention to detail extended beyond the vehicles themselves; their dealership was impeccably clean and organized, reflecting their commitment to excellence in every aspect of their business.Overall, my experience at Right Choice Automotive surpassed my wildest expectations. They set a new standard for customer service and integrity in the automotive industry, proving that exceptional car buying experiences do exist. I wholeheartedly recommend Right Choice Automotive to anyone seeking a trustworthy, transparent, and customer-focused dealership. They truly embody the meaning of "Right Choice."*My wife is very happy with her replacement vehicle.
-
November 2023 by Michael B.
Right Choice Automotive: A Customer-Focused Gem in the Automotive IndustryNavigating the used car market can be a daunting experience, filled with uncertainty and potential for disappointment.However, my recent encounter with Right Choice Automotive shattered my preconceptions and redefined my perception of the industry. From the moment I stepped onto their lot, I was greeted with warmth and genuine care, a stark contrast to the often pushy and impersonal atmosphere of traditional dealerships.Right Choice Automotive, nestled in the heart of Ladson, South Carolina, stands out as a beacon of integrity and customer-centricity. Chris, the owner, embodies the very essence of what a car buying experience should be: transparent,honest, and guided by a genuine desire to serve his customers' needs. His passion for the automotive industry is evident in every interaction, and his dedication to customer satisfaction is infectious.Alongside Chris, Randy and Ivan form an exceptional sales team, each bringing their unique expertise and genuine care to the table. They patiently addressed my concerns, answered my questions with clarity, and never once pressured me into a decision. Their approach was refreshingly consultative rather than sales-driven, creating an atmosphere of trust and mutual respect.As a first-time used car buyer, I approached the process with apprehension, expecting the typical haggling and hidden fees. Right Choice Automotive, however, turned my expectations upside down. Their transparent pricing structure made the entire process stress-free and enjoyable.The quality of their pre-owned vehicles was equally impressive. Each car underwent a thorough inspection and was presented in immaculate condition. Their meticulous attention to detail extended beyond the vehicles themselves; their dealership was impeccably clean and organized, reflecting their commitment to excellence in every aspect of their business.Overall, my experience at Right Choice Automotive surpassed my wildest expectations. They set a new standard for customer service and integrity in the automotive industry, proving that exceptional car buying experiences do exist. I wholeheartedly recommend Right Choice Automotive to anyone seeking a trustworthy, transparent, and customer-focused dealership. They truly embody the meaning of "Right Choice."*My wife is very happy with her replacement vehicle.
-
November 2023 by Aimie Hicks
This is my 2nd purchase with them! Absolutely love them, the staff is wonderful! Super friendly and helpful, I feel like I'm treated like family! Definitely recommend to anyone looking for vehicles to shop here fist!
-
October 2023 by Gail Elaine Thompson
Stopped to look at a few vehicles that was on their website. The personnel were very friendly, knowledgeable and above and beyond to help you out. Nice selection of vehicles. Especially trucks. Prices are a little high but if the vehicle runs as good as it looks then maybe it might be worth it.
-
October 2023 by Billy Bowers
I purchased a Ram 1500 in July 2023. I made the trip from Columbia (100 miles) to look at a truck I saw posted on the web site. I read all the positive reviews and decided to take a chance. All the staff were friendly, helpful and I knew quickly this was not one of the "side of the road" car lots that are out for the quick sale.My experience was great!
-
October 2023 by Elijah Smith
Amazing staff, they were super helpful and made me feel welcomed when I showed up. They made the process smooth and easy and even fed me while I was waiting to finish the process with the bank lol. Chris and Ivan helped me get into this super nice SRT8! I recommend to look here first for anyone looking for used vehicles! Awesome! Super happy, thanks guys!
-
October 2023 by Jonathan Cochran
They was very great for a first time buyer they worked as fast and with what I had at the time and they got me into a vehicle to start my new job just in the nick of time I appreciate these guys more then they will ever know everyone please come here for your next buy this will forever be my first choice to buy a vechile
-
October 2023 by Jax Maurer
Very amazing to work with definitely highly recommend Mark is a great guy very happy with the service that I received I'll definitely be back there again
-
October 2023 by Charlene da costa
Love this dealership! They're super helpful, honest & a hardworking team! They make the process smooth and easy! They are everything you look for when buying a used vehicle! They make you feel like you family! I definitely recommend to anyone looking for a used vehicle!
-
August 2023 by Loretta Fadden
The people were nice and worked with me to get me into a relatively inexpensive SUV. But in the end I was sold a complete piece of unsafe trash for $6,000. They were nice and took it back for repair when the brakes went 3 days after I bought it (and took 3 weeks to repair). It needs a new catalytic converter and cost me $170 to have exhaust pipe welded back on, another $400 in electrical repairs, now the power steering pump is gone, as of today the ac doesn't work and the brakes are being a bit scary. I've had the car Five months (haven't even driven it enough for it to need an oil change). I still owe on it, it's worth $700 trade in and it's virtually unsafe to drive. Should have known when they took my pic, but I didn't make it onto the website that they knew this was a bad sale. This is why I wait to write reviews, had I written right after purchasing it would have been a glowing review.This could totally be a one off bad sale, I went to buy here because the reviews were good. Regardless, I feel like I have been royally screwed.Update- 7/21/2023 went to take my husband to his follow up appointment from surgery last week and the car is completely DEAD. No reason, lights weren't left on, etc.8/14/2023 Where the response to my review? Only respond to glowing reviews? Some sort of acknowledgement would be nice. I traded the POS in. Stokes was incredibly kind and gave me $1000 for it. You know what I paid. You know what you sold me. You should be ashamed.But hey, y'all were super nice and attentive while screwing me.
-
August 2023 by Linda Sue D'Angelo
Love this place. RANDY is Amazing. The BEST IN SALES and CUSTOMER SERVICE around. He Genuinely Cares.Want the Job done RIGHT? SEE Him on Hwy 78. Ladson,SC. Best vehicles, super great shape, awesome prices. VERY reasonable $$. Mechanics are without words. Dave is mine. Looking forward to picking up my new truck next week. Ivan, Great helper, nice guy. What a crew. Small but Mighty!!!
-
August 2023 by jesse moss
Completely took care of everything and was very impressed with service. Honest place to refer friends and family.Made buying my first car easy and helped me tremendously to get me in somthing I wanted and reliable. Couldn't ask for a better car buying experience.
-
August 2023 by Miranda Michelle
The best car buying experience I’ve ever had. Randy was amazing to work with and all the other staff were so friendly. We didn’t know what exactly we were looking for when we came in but we couldn’t be happier with the car we went with. If anyone I know ever needs a car, I’m sending them to Right Choice!
-
July 2023 by michelle thompson
Myself and my Husband came to Right choice after going to many place that wasn’t really wanting to help us. So at Right Choice you are treated like family I would Highly recommend going to Right Choice for your next vehicle.
-
July 2023 by Judith Schenk
Outstanding, and honest group of people! Best experience I've had in auto sales buying a car! Randy, Mark and Ivan are hardworking and puts the customers needs first! Definitely recommend to anyone looking to buy a used car!
