-
October 2023 by john andre
My dog Macy loves her grooming treatment at Special Pets.She is completely excited by the experience.
-
September 2023 by Jessica R
I've been coming here for years and they always take great care of my two dogs! Gracie is older and enjoys her grooming trips. Reyna is my 35 pound 5 month old puppy and she's had 2 puppy grooming visits and the staff gives me feedback to ensure she will do great as she transitions to regular grooming appointments .
-
September 2023 by Elizabeth Furmanek
Great place. The staff is very friendly and caring about the pets and their owners. I love how my Doodles look when picking them up.
-
July 2023 by Jay Razz
Best groomers around for special needs dog....he always comes back looking great with a huge smile on his face ...and never has bitten anyone there ...must be something in the treats ..I would never recommend any other shop to shave my muffin
-
May 2023 by John D
This is the only place I take Copper for grooming. We have never had a bad experience. The staff are very nice, caring and patient. The prices are great as well. I highly recommend Special Pets.
-
April 2023 by Sabrina Aviles
I requested the bath and basic with emphasis on deshedding and gland express on the phone. The price was a fair $50 and I made an appointment. At the appointment I was told she'd be ready in a few hours and I would be called when it was time.I was called about 1.5 hrs later that she was ready to be picked up. I paid and tipped before examining the work.My dog wasn't deshedded; still blowing a considerable amount of fur just by being touched. The groomer, while very nice and polite, didn't recognize that she had a double coat and admitted to not have used deshedding shampoo. Fortunately, I still had time to spare but I had to spend an additional hour with him brushing and blowing out my dog's hair. She still smelled like dog, and I don't know if that is attributed to the product they use for bathing. I didn't ask about it and I also understand that dogs have sensitive skin.If it matters, my dog is an uncommon mixed breed, short hair with a double coat similar to that of a husky. And she is has anxiety and doesn't like being groomed, so for that he did a really good job keeping her calm and working with her.
-
March 2023 by Matt P.
The folks here are very caring and thoughtful towards our furry friends! I highly recommend!
-
March 2023 by Susan A.
The desk never responds to messages left to schedule appts. After being ignored for a week, I reached someone via Facebook and scheduled an appt. 2 additional weeks out, and then after getting up and dropping my dogs off 9AM, I receive a call shortly after 12 telling me the groomer is sick and they are really busy so you need to reschedule my dog. I have been coming to special pets for years. I had an old dog who the groomer was wonderful with. Since Special pets have gone under new management, customer service has deteriorated. Another time, I was never called after they were finished with grooming. If I hadn't called at 3:30 they'd have locked my dogs up as uncollected. (They'll be quick to remind you of that) Sorry, but Special Pets service in the last 2 yrs has slide to far downhill, and I will no longer bringing my pets to the establishment. Customer service is horrible. The front desk doesn't return phone calls. If they answer at all I feel lucky. Performance at the front desk is slack at best. I understand that people get sick, but there should be someone to cover for them, even if it means staying late. That what most customer friendly businesses do. Had I not been ignored multiple times, and had received a callback and been scheduled for an appt without having to beg, I might have been more understanding, but the service is getting worse and worse as the years pass, and they hiked their prices when they went under new management.If you've got a lot of time on your hands to waste scheduling and rescheduling appts after dropping off your dog 4 hrs earlier, they do a good job grooming. It is their customer service and shop management that is lacking.
-
February 2023 by Heidi Kenyon
I’ve been a long-time client of Special Pets, and I highly recommend!! They are always so sweet and attentive to our golden retrievers. The cuts are great, and the prices are reasonable.
-
January 2023 by Firstname Lastname
I go to Special Pets because of Stephanie. She has been the groomer for my 3 for going on 7 years. She’s fantastic !!! She makes me little ones look their best EVERY time!!
-
December 2022 by Deb & Tim Smith
I have a 9 month old labradoodle and normally clip him myself. This time the blades went dull and it was going to take a week to come in (I was only half way through his cut). Made an appointment here and took him and and when I picked him up he looked AMAZING! I will continue to use them at least twice a year and highly recommend them to others. Thank you! He looks amazing.
-
December 2022 by Debbie S.
I have been using the clippers on my 9 month old labradoodle. In the middle of his cut this time, the blade became too dull to cut his hair. Took him to Special Pets to clean him up while I waited on my new blade. When I picked him up he looked AMAZING! His fur looked like velvet and they were very reasonable with the price! Now we areLooking at doing this every quarter. Great service at a great price. Everyone has said how handsome he looked!
-
November 2022 by Kent Kenyon
They always do such an amazing job with our girls! Very friendly, very consistent and always willing to work with our schedule.So thankful that they have continued to make our puppies look great!
-
November 2022 by Diane Anglin
They are just the Best!! My Shitzu has had some big issues to overcome and Christina is the Dog Whisperer...Thanknyou all so much
-
October 2022 by Haley B.
Have never had a dog that required regular grooming so when looking for a groomer I found this local place. They have done so well with my doodle and he is never scared when I drop him off. Would definitely recommend this place
