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November 2023 by Missy Richardson
This place doesn’t deserve a star. WORSE PLACE EVER They are bunch of liars I was looking for a truck. I seen one online I really liked. So I call them talk to Jose. He said yeah we have it And i looking at it. So I told him, we be there in 10 mins When we got there they said that they didn’t have it but they said have something like that He show few trucks told us few prices and took for test run but Jose was on he phone the hold time we in the truck. We took it back we went inside. Hoping. to buy the truck Jose told us different price on the truck before he drove it but we went in for the paperwork it was more what he said .Jose told the truck was 25 thousand but when we went in the price truck 25 thousand to 25900 thousand more than we wanted to spend. I don’t understand I have great credit and they still won’t go down the price. So we left. I went there to see a truck on line I like and the price range but instead got lie to and try to sale a truck higher what Jose said and what we didn’t wanted to spend .We looking for truck no more 24 thousand but they were trying sale 25 thousand-26 thousand so DONT GO THIS PLACE ,IT SUCkS. This first time we just left without buying a vehicle. BAD PLACE.and you know what ,we went somewhere else better truck and price. We took our business somewhere else. TruAuto loss great customer. So DONT BUY THiS People TRUAUTO
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November 2023 by Jotaro Kujo
Don't get a car from them. They will have you play car rodeo and call your insurance company. Take your money to a good dealership and there GAP insurance is garbage they will have you make payment when your vehicle is totaled loss
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October 2023 by Desi B.
Let me tell y'all, TruAuto is solid. Jose was great! The entire staff was helpful, attentive and ultimately put together a great deal on the car I wanted. I had shopped 5 dealerships, Carvana and a private owner during my car buying process. I was looking for a specific car. The others gave excuses. TruAuto got it done though. What I loved is that they did not waste my time. If you are a first time car buyer with decent credit or a boss who just wants a no hassle car buying experience, this is it.
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August 2023 by Brianna Wilsondebriano
I had an amazing experience purchasing my car from Tru Auto with the help of Jose. Everyone was very helpful, polite and friendly. Jose made sure he got me the best deal possible and was such a pleasure to work with him!
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August 2023 by Allison Schieffer
While I did not end up buying a car here, the sales rep, Max, and his manager were very respectful, kind, and helpful. They very much went out of their way to help with my car search and try to fit my budget. I would very highly recommend this place for reliable car buying.
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July 2023 by Heather Martin
I took my son in law to look around. They were able to help him out. Was very polite and good at what they do. We had been to drive time first but they are not as good as they claim. If looking for a car go in and ask for Jose.
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June 2023 by Michael Watson
They bought my Jeep but upper management was short with me and made me pay 250.00 instead of taking care of the bill along with the buy out price. I wont buy a vehicle from them or sell them anything else.
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April 2023 by Jason Simons
The salesman i worked with was extremely nice but the manager acted standoffish and as if i was a bother. He used the typical line of kelly blue book doesnt buy cars and things like that. It was so bad that the sales guy i worked with had to actually apologize and make up reasons why his manager acted in such poor fashion. I wanted a truck from there but i just dont feel comfortable going back.
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February 2023 by Green Tyree
Absolutely UNACCEPTABLE. Bought a car from these guys and it had issues. They took it to the shop and I accepted the car off the good faith and their word that there were no issues with the car. Couldn’t drive it a week before the check engine light came on. Now all of a sudden there’s nothing they can do. They will do anything to get your business and once they get it somehow their hands become tied when there’s an issue. Quite frankly, this is the worse car shopping experience I’ve ever had. I could never recommend this dealership to anyone. Please take heed to this warning because I don’t want anyone as infuriated and frustrated as I am right now
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January 2023 by Angel Smalls
Brought a car from this location, and had nothing, but trouble with the car. My first month the car was in the shop when I made the first car note. Its been in the shop more then I've had it. Now it has to go back in the shop for the same issues, and everyone is acting like its not a problem, but don't want to give a loaner car so I can still make it to work , and pay for this car. I will definitely look into some laws about car dealers. I went here because I heard good things, but I'm not seeing it at all
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January 2023 by Dave Barry
Salesman was helpful, but sales manager played games and wasted my time. Not much integrity. Just wanted to know if we could settle on a price for a truck, but sales manager was dodgy and squirrelly and I never could get a straight answer.
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January 2023 by Stephanie Owens
Worst car dealership ever! Matt Boone the GM was RUDE and unprofessional. I bought a car from them and it’s been in the shop for 5 months now. Mechanics can not fix it or find the issue. Supposed to covered by warranty. Do not give them your business! They do not care about their customers or vehicles. Their service station has the worst mechanics!!!
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December 2022 by Don Scoggins
Great car buying experience no pressure, salesman Antoine the best. He is courteous, helpful, and professional. Aaron finished the deal in the finance department making it a smooth transition.
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December 2022 by Monique Jackson
They did everything in there power to get me and amazing vehicle. Great Big shot to Ms. Dena for all the hard work ❣️ I love Tru Auto ?
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October 2022 by Francis Johnson
From start to finish, Mr. Moses made this vehicle shopping experience a surprising pleasure. If you are in the market for a new vehicle or a more reliable one, I highly recommend TruAuto. Good credit, bad credit, non-existent credit, Mr. Moses will bend over backwards to ensure your satisfaction! I can not say enough positive accolades about TruAuto and Mr. Moses! Mr. Moses, thank you for all of your help! I will definitely be sending referrals your way!!
