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“I have visited this location several times from oil changes and tires to front end repair and I have been treated respectfully by everyone. I wanted to make this review to recognize an exceptional employee named Robert. I’ve worked in customer service in different capacities and for major companies so I expect good customer service and when deserving, I feel as though it should be recognized. Robert is as pleasant as can ever be, knowledgeable, courteous and thoughtful. He is an asset to this business and it’s because of him, your business will always have my business. If I could give Carolina Tire more stars I would. Just permanently relocating to this area from my home in NC has been challenging but I know that this business will keep my car in the best shape.”
“Floyd’s body shop did a great job repairing my vehicle. They were great with their communication and providing updates on my vehicle. They were very courteous when I picked up my vehicle and wanted to make sure I was satisfied. I highly recommend using Floyd’s body shop for your vehicle repairs.”
“New guy did oil change. Found out the next day he didn't put oil stick back in holder, some oil slung out but caught in time. Reported to Randy and he made everything right with me.”
“He was wonderful beyond compare everything I had in the vehicle was still there I had gotten into a fight with a man I don't even know and I'll be done if he didn't make sure everything was safe and secure in my car and put in the trunk they are amazing beyond amazing and don't worry they'll take care of you and they go the extra mile just to make sure that you're okay”
“An all around 5*...what impressed me most was juz a good hearted team willing to help a lady in distress with vehicle! I recommend for anyone! Thanks again to this place and help! God bless u in your lives and with your business!”
“These guys really went the extra mile to take care of us. They even drove us down to get a rental car so we could get by. And they’re even fixing our exhaust. Finally, someone capable!!”
“Was headed to work one morning and heard a scraping sound each time the front tire turned. Pulled over at side of road at the rear corner of this shop. A young man came out and saw me looking under my car. He walked around the corner of the shop to my car. Got down and looked. Directed me where to drive to get to shop entrance. I went in, was greeted warmly by reception who was already serving another customer. Got my tire fixed in a jiffy and was ready to pay and be on my way. The owner/manager walked from the back and greeted me. “It was minor ma’am, no charge. Come back to see us.” I thanked him and walked out. The young who saw me beside the road had pulled my car around to the door, said “glad to be able to help you out today”. I said thanks and was on my way to another great day thanks to the caring service professionals at Altman Automotive….. thanks guys! 🙏🏾”
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“The customer service is always consistent at the Jiffy Lube in Lake City. They greet me, find out what service I need, even open the door to the waiting area, which offers coffee and tv. I’m always informed if they find an additional problem, giving me the option to fix it ir not. They always do an excellent job.”