-
August 2023 by Landen McDaniel
John messed my stuff up but Mrs Victoria fixed it all right away
-
May 2023 by Google user
My preparer John was nice, but the office was in total disarray, and was very unorganized. It took six visits to actually get mine and my two kids' taxes filed. I dropped off my information two weeks previous to the tax deadline only to have to file an extension due to the office only having one person working in it.
-
April 2023 by Vickie Beck
My preparer John was nice, but the office was in total disarray, and was very unorganized. It took six visits to actually get mine and my two kids' taxes filed. I dropped off my information two weeks previous to the tax deadline only to have to file an extension due to the office only having one person working in it.
-
April 2023 by D B
I dropped off my papers 2 weeks later they didn't call me . I called them to find out if they was done . No answer. Left a message no reply. Called them back late in the day . They said oh yes I was going to give you a call back later. Needless to say when I got there to sign they wasn't done right . Was there almost 3 hours waiting on them to be done right . Still not sure they are done right .
-
February 2023 by Jackie VEREEN
Love the politeness & explained everything to me.See you next year
-
April 2022 by Shannon Richmond
If I didn't have to leave a star then I wouldn't. With that being said, we have usually never had any issues with Jackson Hewitt. However, for the past 2 years that we have filed with them, we have had some major issues. Last year we were investigated for fraud because something on our taxes was wrong and we had to get a tax advocate to help fix the problem which resulted in us not getting our taxes for several months. And then this year they didn't enter the "entire" account number to be deposited into our account which resulted in another call to the tax advocate people! When I called, the gentleman that answered the phone thought he put me on hold when he really didn't and I heard all the rude and unnecessary comments he was making about me. I wasn't mad or upset until I heard all of that. We will NOT be using THIS tax office or these particular people again! We will take our business elsewhere!!
-
March 2022 by Donna Blight
I called before going in and they (Lucie) was very friendly and patient. All my questions were answered and this helped make my decision to use Jackson Hewitt. I was greeted and helped immediately when I walked in. Lucie was extremely knowledgeable and kind. My taxes were done very quickly and I plan to be back next year!
-
March 2022 by Natalie Cannon
Lucie was absolutely great . This is the first time I have done my taxes alone since moving from another state . My case was a bit challenging . But he was great and I was in and out in just an hour . Highly recommending him :) . Thank you Jackson Hewitt
-
March 2022 by Jessica DeBolt
Jackson Hewitt has been able to get us in quickly and complete our taxes just as quickly.
-
February 2022 by diane johnson
I went to the Jackson Hewitt office at 1240 South Lake Dr. In Lexington, SC recently. My experience with John Parker and Ben Walters was absolutely amazing. They were knowledgeable and personable and my taxes were completed in short order. I was impressed and will return again next year!!!! I absolutely appreciated their help and professionalism!
-
February 2022 by Shane Bevins
Didn't really answer my questions to my satisfaction. Kept stalling during the sit down. I just wasted a like 45 minutes of my time and some gas. Would not recommend going there. Well at least that Jackson Hewitt anyway.
-
February 2022 by Chad McLeod
I really appreciated the fact that the wait wasn't long. I was in and out in no time. My situation was very unique and Ben handled it like the professional that he is. I would recommend them to any and everyone I know.
-
February 2021 by Walter Sightler
My wife and I enjoy the professional service that we receive from this Jackson Hewitt. The staff members are able to guide us throughout the year with great tax advice and help us make sure we never miss any deadlines.
-
February 2021 by Holly Sightler
I keep going back to this Jackson Hewitt every year! I run several business and have always had a great experience with Sarah and other staff members. They are always responsive when I have questions - not just at tax time but throughout the year! Their fees for more complex returns are also very reasonable.
-
February 2021 by suzy price
Everyone at this office was very nice and extremely knowledgeable. I will definitely use them again
