Went to this branch today to register a fraud charge on my account.Everyone was very helpful and the teller,I do not know her name.She was wearing her hair in a ponytail.Extremely helpful and nice.She took care of my problem right then.Unlike Truist on Main Street who told me they were too busy to help me today.They did... read full comment
December 2022
Been with BB&T (and now Truist) for 14 years .....check/ savings accts --- loans ----and mortgage house thru them. Never had issue with them except distance to get to one. Need one in Longs.....very satified with them.
October 2022
Awful terrible customer service. We are financing to a higher rate just to get rid of them. Awful
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.