This Verizon store in Moncks Corner is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and prompt assistance they receive, whether upgrading phones, changing plans, or resolving issues. The store is especially recognized for the outstanding service provided by the manager, who handles complex problems like warranty issues with ease and patience, ensuring customers leave satisfied. One customer highlighted how the staff quickly prioritized replacing a frozen iPhone 15 Plus and restoring data, demonstrating their commitment to customer needs. The team members are described as magnificent, caring, and helpful, going above and beyond to fix problems caused by other departments, such as issues with stolen phones. Customers also value the convenience of shopping online for store pickup, free two-day shipping, express lockers, or same-day delivery when available. The store is known for its welcoming atmosphere, with prompt greetings and attentive service. Overall, customers trust and love this Verizon location, praising its staff as some of the best in customer service, and highly recommend it for anyone seeking Verizon products or assistance.
Went well checked in and back out in about 15 minutes. Had a few issues they took care of quickly
May 2025
Love the experience very friendly people we forgot her cane had to come back for it but they had it waiting for us and know who we were and that we were the one that left it very nice people
April 2025
Great staff. They patiently assisted me on several occasions with complex account issues. Clean location.
