Plugs Appliance Center is a trusted local business serving South Carolina, especially Charleston and Mt. Pleasant. It offers a wide selection of home appliances, including brands that customers love, making it a popular choice for those remodeling kitchens or replacing broken appliances like washing machines and ranges. Customers appreciate the company’s commitment to great service from start to finish—covering sales, delivery, and installation. Many reviews highlight the helpfulness and knowledge of staff members, especially sales associates who assist both before and after the purchase. The staff are praised for their professionalism, friendliness, and ability to answer questions, making the shopping experience smooth and efficient. Customers also value the prompt and professional delivery team, who handle appliances carefully, use shoe covers and furniture straps to protect homes, and test appliances thoroughly to ensure proper functioning. The process of exchanging or returning appliances is easy and hassle-free. Many customers prefer shopping at Plugs over big box stores, citing better service, lower prices, and more reliable delivery and installation. Overall, Plugs Appliance Center is known for providing high-quality appliances, excellent customer service, and professional delivery, making it a preferred choice for local residents seeking appliances for their homes.
I called trying to find a part for a dishwasher. The gentleman that answered the phone was super friendly and directed me to a different business in the area and even offered their phone number. Amazing customer service
December 2025
After decades of trying to find the cheapest options at Lowe’s, etc., in the past 5 years I’ve only bought from Plugs for major appliances. Their team is fantastic. When things aren’t done perfectly, they make it right. You get what you pay for. But Frankly, the prices are also pretty darn good.
December 2025
bought an oven that had issues after 6months- the people there so great- was referred to top management and they made it right! great customer service- highly recommend
