Easy to start the claim and appointment was made for only a few days out to come to my house. The tech was very communicative with me the whole time which was great so I was able to get some errands done prior to his arrival.
October 2023
Excellent. My pad had a stuck volume button (from splash of cough syrup). I couldn’t fix. They tried quick fix then kept overnight. Next day fix done by alcohol rinse- no charge. Wow. I offered to pay but no. Thank you very much. Pad only 1 year old. Can’t say this is their policy but very nice and much appreciated.
October 2023
They got my phone working again fast. Very nice customer service, they even gave me tips for my next phone purchase.