The O'Reilly Auto Parts store on Burgess Road in Murrells Inlet provides parts, tools, and accessories, along with services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. The location also resurfaces brake rotors and drums and offers a free Loaner Tool program. Reviews consistently highlight exceptional customer service and knowledgeable staff. Customers report that employees are very nice, helpful, and friendly, often going above and beyond. They are described as extremely knowledgeable about vehicle maintenance, products, and installation, providing great advice that makes customers feel well-assisted. The service is noted as not commonly found at other automotive parts stores, with one reviewer calling it one of the best retail experiences in a long time. Staff members greet customers warmly, making them feel welcome. The store is recognized for having the right parts at the right price and for offering helpful services like battery installation, resulting in very happy customers who highly recommend the location.
Randall was absolutely fantastic! Not only is he extremely knowledgeable about the products but has great customer service, replacing wiper blades for me as well as demonstrating how other products worked on my car. Highly recommend this store and specifically Randall. Thank you!!!
July 2025
Always a great experience but today I opted for a much cheaper part on Amazon. $130 compared to $28. Oil pressure sensor...
June 2025
I want to give a shout out to Randall who helped advise me on what I needed to fix my car ! He went above and beyond to help me. That is not a quality or customer service that you find at other Automotive Parts stores I will highly recommend your store. Amazing Employee who should really be recognized!
