First Citizens Bank prioritizes building strong relationships with its customers and is committed to doing business the right way. The Myrtle Beach, SC branch is known for its friendly and knowledgeable employees, who make customers feel welcome. Many reviews highlight the exceptional service provided by staff members, who respond quickly to questions and offer valuable advice. Customers feel supported in achieving their goals and appreciate the hassle-free banking experience. Overall, First Citizens Bank comes highly recommended for anyone seeking a caring banking partner.
Had a not so pleasing experience at the 7500 N branch. Ended up coming down to this location, and William brought the morale for loyalty back up. I’ll start coming down here for now on. Thanks!
April 2026
Have utilized First Citizens Bank for seventeen years without issue. Good customer service at the Surfside office. The new drive through card banking screen is problematic as compared to the prior system.
December 2025
I went into this bank today to make a deposit for work and I was helped by Alex. He was so friendly and helpful and made a mundane task very pleasant!
