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February 2024 by Elizabeth Rose
Good selection
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November 2023 by Art Costa
Selection okay, prices average. As to service the Coastal Grand Mall store is lacking. The location on Sayebrook, however, is over the top! Friendly and helpful going out of their way to meet your needs.
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August 2023 by Guate Chapín
Good selection and different brands to choose
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July 2023 by Janiece Ockimey
Horrible customer service. No one acknowledged us at this store. If I didn't need new shoes I would have walked out.
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April 2023 by Melina Gomez
Me and my dad always come here to buy shoes. We came in yesterday and dad wanted a pair of shoes in size 13. I asked the guy working there “I have a question” he said “give me a minute” and walked away, he walked by me again and looked at me didn’t say a word. He was gladly helping some white folks the whole time which I really hope it wasn’t discrimination against us. I was waiting for 5 mins until I noticed another girl working there and was kind enough to help me. They also need to wear name tags, and dress more appropriately. The guy looked homeless and had messy hair.
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April 2023 by Lynda
Over priced and they locked us inside 10 minutes before they closed which is entrapment and against fire code.
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January 2023 by Chris Hensley
Kinda messy but it's a show store. They had the shoes we wanted. Nice selection. Good deals.
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November 2022 by Gregg Pugliese
Thought there stuff was cheap, didn't feel comfortable.
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September 2022 by Christi Almony
Always have luck in finding what my teen son and daughter want!!!
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June 2022 by Evan Guthrie
This Rack Room Shoes location at Costal Grande Mall in Myrtle Beach is a well managed Rack Room location that has a really good selection available. I like their dress shoes that they have here the best. Good overall experience here.
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May 2022 by Alex K
If you want a new pair of shoes which have all purpose. Then this is a nice place. Although, the staff is not very helpful as I thought it would be. There should be more lace sizes if they are going to be selling shoe laces. Anyways, this is a very good store overall.
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May 2022 by rock ing
Great service. The associate offer to call another store for me. Thank you so much for your great customer service!
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March 2022 by Richard Ramos
Nike is not part of the Bogo 50% off. And is misleading and a scam if you like Nike products do not purchase them at Rack Room Shoes. If you know your size just order them online and you will find a better deal.
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March 2022 by Queen Lucy
Your shoe store has any kind of shoe for any person in your household reasonable prices and great customer service
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March 2022 by Tiffany Hegland
Horrible selection for kids shoes, not a whole lot of selection for women either, also the store was a total mess.