SouthState Bank's Myrtle Beach branch in the Carolina Forest neighborhood offers a wide range of banking services, including checking and savings accounts, mortgages, wealth management, and loans for small businesses. Customers appreciate the friendly and helpful staff, with many reviews highlighting excellent customer service. Staff members like Cristal and Brittany are often praised for their kindness, professionalism, and willingness to go above and beyond to assist with account setup and solving issues. The bank provides convenient ATMs, online banking, and a mobile app, making banking easy and accessible anytime, anywhere. Accounts have low minimums, helping customers avoid fees. While some wish for Saturday hours and deposit options at outside ATMs, overall, customers feel welcomed and well taken care of. The bank's fraud department is quick and diligent in resolving issues, contributing to a positive banking experience. SouthState Bank is committed to helping customers find success through tailored solutions and reliable service.
I normally go to the Robert Grissom branch but anytime I’m cutting is close to five and not sure if I’m gonna make it in time. I always go to this branch on 501. other banks lock doors at 5 PM these guys give you a minute or two HECK I just left there and pulled up at 5:08
December 2023
I had a minor issue after opening up a new account, but Cristal went above and beyond to help me out. Fantastic customer service.
August 2023
Brittany was extremely helpful and I ended up opening an account and getting a credit card however it is going on 2 weeks and I still have not received my checks
