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February 2024 by Kimberly Miller
Had a banking issue with my account. She told me she would call me back and I have not received a phone call. I’m disappointed
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February 2024 by Janelys Villalta
It was my first time at this bank. Tammy was very kind and knew everyone by name. It warmed my heart and made my day to interact with someone so nice!
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December 2023 by Allan Swires
It's a shame that Bank of America can't cash a check wrote out to me from this bank ! The teller told me they had limits on amount of cash given to a non member .. The first teller told me there was a charge then the other teller told me they can't cash it !! After looking at their reviews this is one bank I want no part of. This is the North Augusta branch .
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November 2023 by P Piper
GAVE 2 CHECKS AT DRIVE THRU only put money for one in envelope Cannot get the branch on the phone Left a note at the deposit box one week ago no response Have messedup numerous accounts over the Poor attitude
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July 2023 by Michelle Bailey
I opened a checking and Teresa Thurmond was so helpful. She was very very professional. Time I walked in she greeted me with a smiled. I highly recommend this bank and branch.
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May 2023 by A Angie S
Seems like they are closed on Saturday now. The lot was empty at 11:40 am. I used the walk-up ATM.
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April 2023 by Tonya Bellamy
Fast great customer service ?
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November 2022 by Jonah G.
I think this is an amazing bank it really help me with things SRP couldn't do I feel this bank doesn't get the respect it deserves at all. But I think it's a great bank with great people. They even know me by name when I walk in!!!!
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September 2022 by Brandon Warrick
I had the unfortunate pleasure of dealing with Vicki. I came in with a voided check asking if I could transfer money to that account each month. She smiled and just said "we take it out of the hands of the associates and back into the hands of the customer for them to do" and handed me the check back and told me to do it myself. Useless. Whatever she makes is too much.
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September 2022 by Lauren Teresa
I personally do not have an account here, but my son does and I've so far found the tellers to be very nice and helpful.
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September 2022 by Kevin Wilson
Need longer hours of operation.
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October 2021 by Marshall S.
I already don't like banking with Bank of America, but this branch in specific makes me loathe being a member of Bank of America. The staff is usually polite, but in an off handed way. Between being absurdly understaffed, the policies they have push the past few years and the blatant apathetic way the management works with you on issues. I'll be leaving this bank as soon as possible. I encourage anyone who is looking for a new bank to not waste their time or money with this company. Absolutely appalling.
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April 2021 by Stephaine Chandler
Went to Cash a check on a Friday was told the manager stepped out she would be back in 30 mins. (This manager is the only person who can approve the check) It’s Friday and your bank is only open for 6 hours REALLY!!!
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October 2020 by Stephanie Chandler
Went to Cash a check on a Friday was told the manager stepped out she would be back in 30 mins. (This manager is the only person who can approve the check) It’s Friday and your bank is only open for 6 hours REALLY!!!
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January 2020 by Jenny L.
Worst service ever. I've been twice and waiting in line for about 20 minutes everytime. The teller has to be the slowest person I've ever met. They have to employ more than one person right?