Lowe’s for all of your home improvement needs. Stop by the local North Augusta, SC Lowe’s to pick up gardening supplies, check out new appliances and paint colors, or try out new patio furniture. The staff is helpful and ready to assist, with sales associates like Liliana and James providing excellent service. Liliana was quick to help during an unexpected event, and James brought a good sense of humor while assisting with appliance purchases. However, some customers have experienced issues with product availability and store policies. The website often does not reflect the current stock in the store, and it needs updates more frequently. Customers also wish for a larger selection of Craftsman tools, especially those covered by the lifetime warranty, like screwdrivers, wrenches, sockets, and ratchets, and a better way to trade in broken or damaged tools. There have been mixed experiences with staff. One customer had a less than pleasant interaction with an appliance associate over a refrigerator pickup, but the situation was resolved positively after speaking with the manager, Becky, who was very helpful. Overall, Lowe’s is a good place to shop for outdoor and home improvement needs, with friendly staff willing to help, though improvements in stock management and product selection would enhance the experience.
