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“Bought a new Frigidaire Gallery over the range microwave on sale for a decent price. The last one lasted 25 years. Will have it installed next week. The salesperson looked for the 3 units that were supposed to be in stock, but she came back out and told us there were none. After about a half hour of calling other locations, another employee found the units, so we were able to take the microwave home.”
“I would like to give Houston, the store manager, a special thank you. This is a man who leads by example. Any business owner would kill for this type of representation! After a day of mediocre customer service, he was a breath of fresh air!”
“When i say don’t take your key issues to anyone else…nice, courteous and did the job in a timely manner. I wouldn’t dare take my key issues to no one but him…Great job from a very satisfied customer. Thank you soooo much??”
“Ace really is the place. If you can't find it anywhere else, Ace will most likely have it. So just go there to start with. And the experience is way better than the so-called big box stores.”
“Bobby is the man, I want plumber by trade so I'm in and out all the time at the different parts houses he is one of the most knowledgeable reps that I have met.”
“My business The Canvas Works has been buying screw,, drill bits silicone and more from Stafford. Good service and fair prices. Definitely my go to when it comes to any fasteners we need to get the job done. I highly recommend Stafford Nut & Bolt!”
“Very helpful staff. They took time to demonstrate & explained safety features of several door locks to me & offer extra services with purchase. It was a pleasure doing business with them.”
“i went to purchase a carving kit, and after days of researching i was still kinda on the fence about which set would be best (durability, kinds of tips, and price) and i settled on gordon’s. anyways, i come to the front and im greeted by Anne who is very sweet, and actually unprompted tells me how good of a choice i made and asked what i was planning to use it for. and i explained it’s for my boyfriend to start wood carving, and she just reassures me that i’ve made a great choice and that he’ll love it. it may not seem like a big deal but she really seemed so genuine and interested it truly made me feel more confident in my choice. we need more people like Anne :)”
“Great place to stock up on supplies while supporting local business. Well stocked and reasonable pricing. We purchased a cleaning cart, new commercial vacuum, and stocked the cart with cleaning supplies. Could not be happier with the service and quality of supplies.”
“5-stars ain’t enough for these guys! They helped me solve a problem finding a cap for drain pipe of an unknown size that I had rigged up to carry fishing rods on the top of my car. It didn’t matter to them that they knew they were maybe only getting $12 off the sale, it was more important to them that I was taken care of. They demonstrated that they cared more about customer service than making a big sale. Highly recommend.”
“My favorite Industrial supply store in Augusta! I discovered them through my work when I relocated to Augusta and these folks will get you right! I've never been given the wrong thing. Highly recommend using them for all your Industrial supplies.”
“This is a very old school hardware store and they somehow know exactly where everything is and how much it costs. It reminds me of the small town hardware store of my youth. My mom used to call this a “blivit”; 100 lbs of stuff in a 50lb sack. Hats off to them though, they were very kind and personable and directed me quickly to the isle and section I needed. The old guy knows everything about everything hardware. You’ll never get that brain at a big box store!”
“I'm an over the road truck driver, who delivered a load to this company and had a very pleasant experience. Driver's complain about delivering loads and having to wait, I arrived and was greeted with courtesy and respect. The place is a little tight backing in but once you get backed in, they unload you in a timely manner. They made waiting bearable. I would deliver to them again. Thank you for making me comfortable while I waited.”
“This is one of the best heating and air supply places in Augusta real friendly respectful employees I would have to give it a 5 or more on the rating have no complaints they have always done me right and they have always worked with me when I took apart back to warranty no problems”
“Wayne from piping did a phenomenal job assisting me today. I went to Lowe's this morning and did not get the things that I needed or any help. I decided to come to Home Depot and not only did I find all the supplies that I needed but this incredible gentleman help me from start to finish and completely understood my vision for industrial shelves. He went out of his way to take time, considering my desires, and making them happen from start to finish. He help me find everything I needed, as well as cut my material and re-threaded some pipe to fit. It also doesn't hurt that he was great at making me laugh. In a world where most employees are just skirting by to make hourly, Wayne was a complete breath of fresh air, and a reminder that they are still great men out there that want to help and provide their skills with pride.”
“We enjoy shopping the counter at this location for welding supplies. Everyone is always helpful and friendly, especially Josh. They help me load up when I go without my husband, and it is appreciated.”
“There was a young guy named James in the flooring section, he was Very helpful! He was very nice, and he seems to truly like helpful people. Not just because it was his job. But because he cared. (Bobby Jones)”
“The store is well organized. I was looking for string for my trimmer and the associate was very helpful. The plants in the lawn and garden section actually looked pretty healthy. Will be going back to but some.”
“Returns desk manager could use some attitude adjustment. It’s uncomfortable to feel like returning items is an annoyance. The rest of the store is well stocked and clean.”
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“I very much enjoyed talking to the owner during my visit here you can tell it has a family atmosphere and then take pride in that even though they were unsuccessful at being able to help me with the key I was trying to have made, I thoroughly enjoyed the customer service.”