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November 2023 by Ondreta Jackson
This location stole a payment from my dad. I reached out to the contact given to resolve it and was never called back.
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July 2023 by Sarah Foreman
I pulled up in the parking lot and walked into the store. Both employees were outside and saw me walk in. I had to go back outside and ask one of them to help me. Then when I tried to pay my bill they had no money in the store and couldn’t make change. Need better customer service!!!
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November 2022 by Sasha Johnsonas
don't ever go to Dorchester road... the agent wad rude and kicked me out of the store because I wanted to add a line and get a free phone.......
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December 2021 by Omar Lewis
Waited 30 minutes and still no one here. Sign says they'll be back in 30 minutes and still no service. Last time I came at 10a.m. when they were supposed to open and didn't get someone until almost 11a.m. They need more "responsible" people at this location.
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September 2021 by Christopher Alexander
Went here to get a new phone as well as upgrade to 5G service and was somewhat skeptical about how well everything would work out. But to my surprise everything went very smoothly and timely and now I'm pleased to say that everything works as advertised and better.
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August 2021 by Jay Btre
The lady went passed the hours of operation, went to get a pro max but they didnt carry any had to drive to the apple store to get one she let me make it and helped the people there. I appreciate it being from out of town she made everything easier for me. As I need my phone for work aswell to contact my family
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May 2021 by Jamie B
Tara was friendly, and knowledgeable and stayed late to help us with our phones. Great service experience. I'd go to her location anytime.
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February 2021 by Jakayta Smalls
Awful experience, more intense training needed for customer service reps
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January 2021 by Evan Guthrie
Metro by T-Mobile on Dorchester Road in North Charleston is an excellent source for quality wireless and cell phones at a good value. They have really good customer service here and are available to answer any of your questions or provide assistance when needed. I have had a really good experience every time I have been here.
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January 2021 by Iziah Watson
I had a great experience with Sandy and Kim they were very helpful with the information given about different plans. Will be back.
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November 2020 by Don King
Great customer service and prompt to assist
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November 2020 by John Washington
Great experience will shop there again.
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November 2020 by Bernadette Warren
The manager mr Henry was very professional and productive I will recommend anyone to come to this location thank you mrs Bernadette doctor
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November 2020 by LaTonia Singleton
Love love love this store ladies are very helpfull and very attentive.i would def recomend.
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November 2020 by dion jenkins
Went in just to pay a bill but ended up with a new phone. Candace was attentive from the moment I walked in the door. She was in the store alone but she made sure that every customer that entered was acknowledged. She is great at multitasking and got everyone out in a timely manner. I will be doing all my business at this store.
