BootJack, Inc. is a friendly, family-owned store that offers a good selection of work boots, steel toe dress shoes, and clothing. Customers often receive excellent customer service from staff members like Katie, Chelsea, Dana, and Brittany, who are known for being helpful, knowledgeable, and attentive. Many reviews mention how staff go above and beyond by checking other stores to find specific sizes or items, and even arranging for items to be held or delivered. The store is praised for its clean environment and warm, welcoming atmosphere, with staff greeting customers with smiles. Customers appreciate the quick, confident service and the staff’s willingness to assist with special orders and recommendations. The store also offers a military discount, making it a preferred choice for those in need of work footwear. Overall, BootJack, Inc. provides a positive shopping experience with attentive service and a helpful team, making it a recommended place for those seeking quality shoes and clothing for work or casual wear.
The store was clean and tidy, and Katie who served me was lovely. Highly recommend to anyone looking for western wear.
May 2026
Katie was amazing and very helpful in every way possible!!
April 2026
Bootjack on Rivers Ave in N Charleston had exactly the boots my husband has been wanting and $200 less than Boot Barn. Katie was extremely helpful and very friendly. We live almost 2 hours away and would definitely drive to that location again for my husband's work boots!
