United Community offers convenient banking options through multiple branches, online, and the mobile app, making it easy to access personal or business accounts. Customers appreciate the friendly and helpful staff, with some highlighting outstanding service from specific employees who provide sound advice and assist with issues like fraud and setting up Zelle. The Pendleton branch is praised for its welcoming, helpful, and courteous team, creating a positive experience for most customers. However, there are concerns about inconsistent service at the Anderson branch, where some staff members are described as rude and unfriendly. Overall, United Community is committed to providing good customer service and financial solutions, with staff members recognized for their dedication and friendliness. The bank emphasizes working together to serve customers' needs, aiming to be a trusted partner for the community.
I don’t use this bank any more because I moved away but I sure miss them. Always extremely nice and helpful with any issue I had. Also they accepted my perfectly valid and legal power of attorney for my father, filed with the county, when Wells Fargo and Bank of America would not. A++ service!
January 2025
Really enjoy going to this bank. Everyone is so helpful and pleasant with smiles and always a hello, how are you.
July 2024
Lenora Blanton provided me with assistance during a fraud situation and it was greatly appreciated. Not only did she give me advise, she actually helped me find a solution. The Pendleton Branch is AWESOME!
