Advance Auto Parts in Ridgeland, South Carolina, is noted for its great customer service. The staff is consistently described as professional, courteous, kind, knowledgeable, and very helpful. They go above and beyond, taking time to explain products and ensure customers get what they need. Employees assist with finding exact parts, using tools, checking vehicle codes, and ordering, making the store a reliable one-stop shop. Customers report that the location typically has everything in stock, creating an easy and stress-free experience whether shopping in person or calling by phone. This high level of caring service makes the store a trusted destination.
Employees very friendly and knowledgeable and Advance always comes through for me when I am in need of a car part!
May 2025
I'd give it a 5 but if it's not in the books or on computer they can't find it. Need more knowledge.
February 2024
Traveling from New York we were very thankful for the help and use of tools to change a part on our van so we could continue our travels. The staff was very kind to us. Thank you