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February 2024 by Doug Robinson
Needed a new battery, pulled in purchased they installed it and I was on my way. Excellent service
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February 2024 by Gabbi Manning
MATTHEW WAS AMAZING!!!!! If I could give him a million stars I would. He went over and beyond for me!
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December 2023 by Elizabeth Shepherd
Never got what u need ugh ...
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November 2023 by Chris Wood
Quick free check of the car battery confirmed it was bad after 6 years.. battery was changed out quickly and I was back in business. Thanks for the great service.
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October 2023 by Nflgirl L. Workman
Just great. Walked in and told them what I wanted in a car battery and they hooked me up and installed it for me.
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September 2023 by Brandon Martin
Helpful staff vary nice layout was easy to find what I needed
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September 2023 by Chance Holomon
Friendly helpful employees. I enjoy shopping here. Very nice and willing to help.
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July 2023 by Shelle Baldwin
walked in to ask if they could look at a fuse or electrical question. The girl was sweet, the man behind , that she called out with the red beard is rude, horrible customer service and I WILL NEVER RETURN THERE...O Reileys helped me and sold me 100.00 work of business today. Sorry Auto Zone...he lost you a devoted customer. Now I know why O Reileys was busy and Auto Zone had no one in the parking lot. Sad folks don't want to keep their jobs..because...he won't be working much longer the way he talks to customers!
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July 2023 by howsdave
Both the sign in the online store say they should open at 7:30 AM. It is now 740 am on 6/9/23 and the store is still closed. That should be considered false advertisement. Very unprofessional.
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April 2023 by James Olthof
Very rude employees. I’ve never felt so unwelcome at any store in my entire life. The employees acted so inconvenienced that me or anyone else in the store needed help. You guys really need to work on training your employees to be more helpful. I will never be back to this location.
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April 2023 by Melissa H. E.
Nice folks and great customer service! They even have a policy to install new wipers if you buy them there. Melissa E.
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March 2023 by Sonia Corbit
Wyatt was exceptional tonight the store was about the close. Wyatt jumped into action checked my brand-new battery. Wyatt spotted the problem and fixed it and had me on my way. God bless you Wyatt. You didn't have to but you did. For that I'm sending everyone to the AutoZone on Cherry Rd inside Pep Boys. For the best customer service ever.ThanksMs. Sonia
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March 2023 by Drahcir Nomis
Have always experienced good product availability and customer service at this store. Prices are competitive, would recommend.
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February 2023 by Terry Showalter
Parts and prices are good quality but service is abit of a problem. Ordered a part for my truck and was told it would be in by 4pm. When I called it was to be delivered the next day by 8pm. The supervisor says he would order one from nearby warehouse and they would call at 8am when it came in. 12pm next day no call so I went to pick it up and of course the staff that worked the days before we're off, but my part was there. I guess I'll use another parts house from now on.
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January 2023 by Carl Joseph Andrews
Came here for an oil cartridge wrench. Had already researched the size I needed, and came in with the exact part number I needed with the listing from Autozone's website pulled up on my phone to avoid confusion. Showed the employee at the front desk the listing online with the exact part number and asked him where the part was in the store. The employee did show me where they were, but also proceeded to try and convince me that this part wouldn't fit for my application. I told him thanks for your opinion, I'm buying the part anyway. And would you believe the wrench fit perfectly?Honestly, only a 2* review because the part was in stock at the store and I didn't have to go elsewhere. If someone knows what they need, don't try to talk them out of it. 1* service