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December 2023 by Andrew Nortz
Great storage lockers and customer service!
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September 2023 by Michelle Pittman
They gave me a U-Haul truck that ran hot as soon as I got home to use it! I called them multiple times in regards to refunding me my money because I couldn’t use the truck or move my things. I’ve been waiting and calling for 3 weeks for my refund! These people are VERY RACIST AND JUDGED ME BY THE COLOR OF MY SKIN! WAS VERY RUDE TO ME AND TOOK MY MONEY ON TOP OF ALL THAT! GET A U-HAUL FROM ANYWHERE BUT HERE! EVERYBODY IN THE OFFICE HAVE BEEN VERY RUDE TO ME FOR NO REASON AT ALL OTHER THAN THE COLOR OF MY SKIN! THEY REFUSED TO GIVE ME CORPORATE NUMBER OR THE NAMES OF THOSE IVE SPOKE TO IN THE OFFICE! THEY WILL PROBABLY BLOCK MY REVIEW! BUT THEY SHOULD REALLY HAVE A WHITES ONLY SIGN OUT FRONT BECAUSE THAT IS HOW THEY OPERATE THEIR BUSINESS!
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July 2023 by Kaitlin Lewis
Made a reservation two weeks ago for a 15’ Uhaul van. We go at 12pm to pick up the truck. 45 minutes later we still do not have the truck. There are 4 utility dolliea yet they refuse to give me the one listed on my reservation. The mileage on their computer system does not match the reservation mileage guarantee. They do not know how to use the computer which caused delays for the 4 other families in line waiting to pick up reservations as well. When I had customer service call them to hash out the issue, they hung up on the woman who then refused to help me further because the business owners were so rude to her. And, the initial truck number on my reservation had dry rotted tires with significant corrosion yet they tried to say it was safe and drivable. They were rude, unhelpful, and seemingly unable to run the business correctly. Would never go back.
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July 2023 by Keyona Howard
Love the customer service. Have used this location twice. The first time was via online booking and last week I just walked in. Each time I have gotten in and out in no time.
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April 2023 by Kinsleigh Long
0 STARS!!!*********WARNING FRAUD!!!********DO NOT GET ANYTHING FROM THIS PLACE!!! THEY RAN MY CARD WITHOUT ANY CONSENT OR AUTHORIZATION!!! **********the only time I used my card was in clover at the location where I picked up which obviously was not here and the second charge they claimed as an online charge through my bank********FRAUDULENT! I have rented multiple uhauls within just one year within the surrounding area and have NEVER seen this occur before! Total price after all there “fees” and fake charges brought my total over $200 all I got was a $75 a day after 30 miles it’s $1 a mile but I only went about 28 miles IN TOTAL and I did add the $14 protection and still put $15 in the tank which set the gas meter actually higher then when I received it empty! I may of not graduated honors but I understand common finances especially when you try to steal from my pockets! That would mean you took $95 that you can’t even give me a receipt for?
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October 2022 by YuDerria Sibley
If I could give 0 stars I would!!! These ppls are RACIST & RUDE. I went in for a uhaul instantly disrespectful. She explained I needed to pay $160 for a uhaul because of the card I used & I said ok. As I was putting the money on my card she turned around and told me I needed to leave because I was taking too long she not giving me no more time cause she had other customers. I was literally the only person there and I even stayed and waited to see & nobody pulled up. She was being nothing but disrespectful since I first walked in. These ppl do not deserve to be in business!!!
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October 2022 by Vrsatile Plays
Great experience and provided optimism for our next journey with the move!
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July 2022 by Gary Parker
Uhm… had appointment to pick up. Got here… and they’re closed. Fantastic. Would not recommend.
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July 2022 by Kathryn Martin
Terrible experience. Uhaul didn't have AC!!! SO BAD! And they didn't have the furniture dolly we needed. Lady said we were refunded but no we weren't. This all has been a mess and uhaul sucks too because they can't make it right.
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June 2022 by Chelsea Hamric
This place deserves 0 stars. I reserved my uhaul 2.5 weeks ahead of time. The morning of pick-up I called to confirm, and was told there were no trucks available & also no trucks in other locations. Absolutely ridiculous. Do NOT go here
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June 2022 by D mike
Great experience. Friendly service, would definitely come here again for any uhaul needs!
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June 2022 by David Covell
Friendly and professional. Was great working with them!
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February 2022 by Simply Derrii
If I could give 0 stars I would!!! These ppls are RACIST & RUDE. I went in for a uhaul instantly disrespectful. She explained I needed to pay $160 for a uhaul because of the card I used & I said ok. As I was putting the money on my card she turned around and told me I needed to leave because I was taking too long she not giving me no more time cause she had other customers. I was literally the only person there and I even stayed and waited to see & nobody pulled up. She was being nothing but disrespectful since I first walked in. These ppl do not deserve to be in business!!!
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October 2021 by Corrie Feely
STAY AWAY FROM THIS PLACE!! They only got one star because I couldn’t do zero!! They sold me a UHAUL when the driver side wheel is completely bent. They showed no sympathy at all. They did not care at all that they put me and my kids in danger. The guy said it’s not his fault AT ALL they only due the renting process and hung up the phone because he had other customers. I was suppose to receive a call from the supervisor and never did the same guy called me back. Completely incompetent people at this place. These people should not be in business at all they only want your money they DO NOT CARE ABOUT YOU!!
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October 2021 by Subrina Brabham
Overall a good experience however the lady working there at the time was too old and slow.
