Goodwill is a long-standing nonprofit chain offering a range of pre-owned clothing, furniture, housewares, and more. This location also includes a Job Connection center, providing job seekers with access to resources and skills development from Monday to Friday, 9:00am to 12:00pm and 1:00pm to 4:30pm. Gift cards are available for purchase. Reviews present a mixed experience. Many customers report finding good deals, cool items, and hidden treasures on every visit, noting that some of the staff are awesome and nice. One employee in particular receives high praise for being inspiring, respectful, and helpful. However, significant criticisms are common. The store is frequently described as dirty, groaty, and uncluttered, with disorganized shelves. Pricing is often seen as too high for donated goods, with complaints that the best items are priced higher than retail and that the selection is overwhelmingly clothes and shoes. Several reviews report negative interactions with other staff, describing some as rude, nasty, or inattentive, with one individual making a customer feel uncomfortable. Management is criticized for not being present and for not addressing issues like loitering outside, strange behavior, and unpleasant odors from individuals inside the store that made a customer leave. Another concern raised is the practice of allowing outside contracts to purchase the best jewelry before it reaches the sales floor. Accessibility is also mentioned as a problem, with a wheelchair available but not offered to a customer in visible need.
I personally think it is over priced. You can get brand new stuff for what they want for some of there stuff. The woman manager and the cashier Robin follow you around the store like a puppy. This store is always dirty. Every pair of shoes is over $6 then fall apart when you get home
May 2025
people that works in the Seneca one is very friendly and kind and nice
July 2024
All Goodwills have disappointed me generally with inventory / pricing. The clothing racks need better organized, but my daughter was able to find some items she liked today. I'm leaving this 5 star review not for the store itself, but for the cashier Denver, as he was efficient at his job and pleasant to talk to.
