At Marshalls, customers can expect an ever-changing selection of designer brands and products at thrill-worthy prices. With new surprises arriving daily across ladies fashion, shoes, beauty, home, men's, and kids, the store offers an exciting shopping experience. Reviewers praise the amazing service, with staff going above and beyond to assist customers, particularly Gianna, who is described as having a sweet smile and kind demeanor. While the store can be overcrowded, especially during holidays, it is likened to a "treasure hunt" where shoppers can find great gifts, even if they're not sure what they're looking for. However, some caution is advised when purchasing perishable items, as they may be close to their freshness date. Overall, Marshalls is praised for its surprising selection and thrilling prices.